Bancassurance Officer
The Position
Reporting to Regional Bancassurance Supervisor, the role holder will be responsible for the day to day Insurance Operations at the branch level.
Key Responsibilities
- Management of day to day Insurance operations at the branch level which entails cross-selling insurance products, booking the business within defined terms and conditions, supporting clients with claims advise and documentation
- Ensure all customers insurance enquiries are handled promptly and accurate records on insurance transactions maintained at the branch
- Effectively create new client relationships and partnerships whilst ensuring retention of existing business relationships by ensuring high standards of customer service
- Ensure timely submission of claim documents to Head Office Claims section and continuously update clients whose claims are being processed on progress of their claims
- Ensuring premium is collected as per the laid down procedures on all insurance business transacted at the branch
- Participate in regional meetings and offer valuable ideas contributing towards the growth of insurance business
- Champion Insurance training at the branch working closely with branch management to sensitize customers on insurance products
- Identify and leverage potential business opportunities seeking necessary support from the Regional or Marketing Heads and participating in all business growth initiatives in the branch/ Region
Position’s Requirements
- AIIK Diploma or good progress towards attainment of Professional Qualification ACII and/ or
- A university degree from a recognized institution preferably specializing in Insurance, Actuarial Science or business management
- At least 2 years’ experience in the sales of motor and non-motor insurance products preferably within an insurance intermediary or Insurance Company
- Experience in Bancassurance will be an added advantage.
- Good planning and organization skills
- Reliable team player with strong interpersonal and persuasive skills
- Good Communication skills and excellent Customer service skills
- Proficiency in the use of Microsoft office software
- Accuracy and attention to detail
- Ability to work independently and deliver effective solutions within strict deadlines
- Ability to develop working relationships with a wide range of people
- High integrity levels and ability to treat all client information with utmost confidentiality
The above position is a demanding role which the bank will provide a competitive package for the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field torecruitment@kcb.co.ke.
To be considered your application must be received by Dec. 13, 2013.
Only short listed candidates will be contacted.
JOB REF: CBOK 292013
