Receptionist cum Switchboard Operator

Department:

Internal Firm Services

Job type:

Permanent

Closing date:

16-May-14

Location:

Nairobi

Reference Number:

123-KEN00076

The Company

PwC helps organisations and individuals create the value they’re looking for. We’re a network of firms in 157 countries with more than 184,000 people who are committed to delivering quality in assurance, tax and advisory services.

At PwC, you will have a distinctive experience and you will build a unique perspective on the world. We constantly, quietly question ourselves, our work and our world, providing you with the opportunity to develop new ways of thinking, creating value for you, for PwC and for our clients. 

Roles & Responsibilities

•Receiving and directing incoming guests from the ground floor reception to ensure the guests are directed appropriately, are not inconvenienced and that the required security standards for the firm are met
•Receiving any incoming mail and timely issuance to the mail team for distribution
•Attending to any client queries at the ground floor reception and guide the clients accordingly
•Ensuring that the reception area is well maintained as this creates the first impression, of the firm, to incoming guests
•Timely dispatch of supplier cheques and issuance of outgoing mail collected by hand to identified recipients.
•Adhering to risk management standards when giving contractors access to the firm.
•Providing efficient and responsive switchboard services to internal and external clients.
•Answering incoming calls in a professional manner and channelling them as appropriate.
•Establishing and maintaining effective working relationships with co-workers, supervisors and other internal clients.
•Operating communication systems such as telephone, switchboard and fax machines effectively. 

Requirements

•A minimum of an Advanced Diploma in any field from a recognized institution.
•Good interpersonal skills and good judgement
•Good oral and written skills
•Positive outgoing personality
•ICT proficiency
•Team player 

Additional Information

If you are confident that you fit the person and job profile and you are keen on growing your career, please send in your application between 30 April 2014 to 16 May 2014

Field 6

Deadline

Closing date 16 May 2014

[Apply online]