FORECOURT SUPERVISOR

FORECOURT SUPERVISOR
JOB PURPOSE: 
Ensure provision of a high level of customer service in the forecourt and service areas by     performing supervisory duties.
QUALIFICATIONS:

• KCE Division III/KCSE Mean Grade C + (Plus) and above
• At least two (2) years work experience at a similar post in petroleum industry
• Computer literate

DUTIES AND RESPONSIBILITIES:

• Ensure order and the smooth running of operations at the forecourt and service areas at all times
• Ensure the entire forecourt staff are smart and presentable
• Ensure proper merchandising of  products on the forecourt especially on the lubricant racks
• In conjunction with the line manager assign daily/shift based duties to Attendants
• Ensure a clean working environment adhering to the housekeeping and health and safety standards
• Deal with cases of staff disobedience/customer complaints in the first instance (reported to the manager in the daily briefing)
• Represent the management when dealing with credit customers
• Confirming Local Purchase Order (LPO) details before commencing of fuelling
• Verifying that invoice/credit card amounts tally with what is on the pump and writing invoices
• Training of new employees through on the job training
• Assist in appraisals and evaluation of members of staff
• Suggest and recommend improvements to staff related matters

The application letter should give full details of educational and professional qualification, work experience, present post and salary, applicant’s telephone number and e-mail address.

Copies of certificates and testimonials should also be enclosed giving the names and addresses of three (3) referees who are conversant with the applicant’s competence in area of specialization.

Applicants and Referees should write directly to:

Deputy Vice-Chancellor (Administration)
Kenyatta University
P. O. BOX 43844 – 00100
NAIROBI

Applications and letters from the referees should be received not later than,
Wednesday, 25th November, 2015

ENQUIRIES:
For details related to job specifications and general requirements, kindly visit our website: www.ku.ac.ke

Kenyatta University is an equal opportunity employer and canvassing will lead to automatic disqualification.

Women and persons with disability are encouraged to apply.

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