The main purpose of the geography based IT Manager role is to support the IT Director as a representative for the whole of IT, including the IT Service lines, IT Service Delivery & Global Innovation, with the cluster business teams.
Therefore key to the role is to proactively develop a strong relationship with the customers - being the business teams in the cluster, and the suppliers- being Global IT Innovation, ETS Service Line Owners and IT Service Delivery.
The IT Manager is responsible to ensure that the requirements of the business are understood, the strategy and plans for IT are clearly communicated and the overall IT plan and priorities within his/her areas of responsibility are clearly articulated and agreed.
The IT Manager will support the activation of the global innovation programs to support these plans in the cluster based on his/her area of responsibility
The IT Manager must ensure the review and proactive identification of improvements of all existing IT Services with his/her area of responsibility.
The IT Manager must at all times ensure alignment to IT Compliance and governance framework, and provide appropriate input to and management of IT Costs
Within the scope of his/her responsibilities the IT Manager may be assigned responsibility for the delivery of a reliable L&H application service and will help drive simplification and reduction of the L&H landscape
Wi thin his/her area of responsibility* the IT Manager will undertake the following key activities
BUSINESS PARTNERING & IT PLANNING
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