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Wednesday, October 12, 2016

Human-Centered Design Consultant

by Unknown  |  at  12:50 AM

Human-Centered Design Consultant
Department East Africa
Based in Location Nairobi/ Hargeisa
Reports to the SBCC Advisor
Who we are
We're Population Services International (PSI), the world's leading non-profit social marketing organization. We work to make it easier for people in the developing world to be healthy by providing access to products and services that range from mosquito nets to HIV testing.
There are over 9,000 “PSI'ers” around the world. It's a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job.
Join us!
We are looking for a Human-Centered Design (HCD) expert to help drive forward the prototyping phase of Tusan Wade, a Demand Creation project program designed to achieve increased community awareness of, and demand for, health services and promote appropriate health, Maternal Infant and Young Child Nutrition (MIYCN) as well as optimal hygiene practices. Demand creation is critical to compliment supply interventions to respond to the unique health and nutrition challenges in Somalia.. Through the inception phase of this program, HCD will be used to develop innovative demand creation interventions to increase demand for health services and promote healthy behaviors. The HCD Consultant will be responsible for driving the prototyping process (demand creation interventions) and training the PSI Somaliland team through both formal theories and practical application.
The HCD consultant will be responsible for design research and synthesis and start the early-stage prototyping process. The consultant will be responsible for leading the team through the prototype phase, resulting in fully-formed demand creation interventions for priority health areas ready for piloting by December 2016.
Sound like you? Read on.
Your contribution
You will be responsible for the development of human-centered design skills, team development and preparing our demand creation prototypes for pilot stage. You will work with the Social Behavior Change Communications Advisor and PSI Somaliland research team to push forward the prototyping process, with the goal of having an intervention ready for piloting by December 2016. This is a six month consultancy.
Build Innovation Team Capacity
  • Train PSI Somaliland team on HCD through formal training and concepts
  • Develop and build team's capacity in design research and in identifying and articulating insights as compared to observations, facts and data
  • Lead PSI Somaliland team through hands-on practice implementing HCD through prototyping
  • Promote creativity and open ideas through team assignments, team makeup and other relevant team building and development strategies
  • Onboard and train new research team members and other relevant PSI staff
Lead Tusan Wade Prototyping development to prepare for pilot/ testing
  • Ground design work in background literature and formative research from project inception phase
  • Manage the creative design process of Tusan Wade prototype ideas including the study design and deliverables
  • Implement flexible program monitoring and evaluation systems appropriate for the level of prototype
  • Help prepare internal, regional and donor sharing documents and reports on the program's process
Develop pool of local “makers”
  • Identify local craftspeople and creative talent to create a pool of makers that can be called on when needed
  • Basic initiation/training of local makers on the HCD process, priming them for the teams' work flow and process
Learning and knowledge management
  • Co-develop and co-lead visits from key internal and external stakeholders
  • Co-facilitate the learning process and HCD process
  • Build participants understanding of and skills in HCD
What are we looking for?
The basics
  • You have a bachelors degree in design, public health, business development, social sciences or relevant field
  • You have at least four years of experience in human-centered design
  • You have passion and experience in building local skills and team development
  • You have worked using an HCD approach in the developing world
  • You have experience working in public health, NGOs and/or the social sector
  • You have led teams of other designers and (ideally) non-designers in a human centered design process
  • References will be required.
What would get us excited?
Capacity Builder: You have experience in building institution, local technical, management and leadership capacity.
Collaborative manager. You are able to inspire a shared vision for the country staff. You have successfully helped your teams learn, grow, and thrive in their work.
A systems thinker. You are able to develop system-wide solutions, connecting several ideas into a larger and coherent solution. You can look at the big picture and understand the opportunities in the Tanzanian setting.
A strategist and an innovator. You are creative, innovative and a strategic thinker. You have a strong interest in private-sector approaches to development and a proven ability to produce results.
STATUS
  • Consultant – Six month consultancy
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.
PI95501415

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