Program Integrity Specialist
Reports to: CWS RSC Africa Director
Division: Administration
Location: Nairobi, Kenya
Job Level: Senior Specialist
Starting Salary: $37,500 (per annum)
Status: Exempt
CWS RSC Africa
The Resettlement Support Center (CWS RSC Africa) operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration. CWS RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases. CWS RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya.
Benefits
CWS Global and RSC Africa offer a total compensation package. The total compensation package includes a housing stipend, company life insurance, comprehensive health insurance, vision coverage, a non-participatory 5% retirement contribution, 22 vacation days a year, 3 personal days per calendar year, 1 day of sick leave per month, AD&D insurance, Bereavement leave, Employee Assistance Program (EAP), and optional dental coverage.
EEOC
Church World Service does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, or veteran status in employment or the provision of services.
Due to the volume of applications that we receive, only those individuals shortlisted will be contacted.
To Apply:
Please click the below link to apply directly online to this position.
This position is open to international applicants.
Please note CWS RSC Africa does not accept resumes for positions that are not posted. All applicants are required to submit their resume using the on-line applicant tracking system.
Eligibility List
The eligibility list established as a result of this job posting will be used for a minimum of six months or until the list is exhausted. This list will be used to fill any current and immediate future vacancies. Individuals who are interested in this position should submit their applications materials now.
Communications
HR will use the e-mail you provided in Applicant Stack as the official means of communications for this recruitment process.
Application Materials
Your application materials should clearly indicate how you meet the requirements of the position. Be sure your resume is in an easy to read format. Dates of employment on your resume should be in mm/yy format.
Primary Purpose
The Program Integrity Specialist is responsible for assisting in the implementation of the Program Integrity Guidelines and Internal Malfeasance Prevention and Mitigation Measures. This position acts as the focal point for all fraud and malfeasance mitigation, prevention, investigation, record keeping, training and education for CWS RSC Africa staff.
Supervision
This position reports to the CWS RSC Director.
Essential Duties
The Program Integrity Specialist is responsible for assisting in the implementation of the Program Integrity Guidelines and Internal Malfeasance Prevention and Mitigation Measures. This position acts as the focal point for all fraud and malfeasance mitigation, prevention, investigation, record keeping, training and education for CWS RSC Africa staff.
Supervision
This position reports to the CWS RSC Director.
Essential Duties
- Develop and train staff on fraud, ethics, confidentiality and the treatment of refugee records through bi-annual department trainings and new hire orientations.
- Facilitate fraud and malfeasance investigations in coordination with the RSC Director, Deputy Directors and Human Resource Manager as appropriate.
- Monitor and track fraud reporting mechanisms on a daily basis.
- Oversee compliance with requirements as specified through the Cooperative Agreement, Program Integrity Guidelines, and RSC Internal Malfeasance Prevention and Mitigation Measures.
- Draft and maintain Standard Operating Procedures (SOPs) to ensure internal compliance with fraud and malfeasance mitigation guidelines and investigation/reporting requirements.
- Work with the Deputy Director for Operations and the Public Information Manager to assure compliance with refugee communication guidelines.
- Collaborate with the Deputy Director for Administration and the Information Technology Manager to assure internal IT controls are sufficient and surpass guidelines for the security of WRAPS and electronic data.
- Coordinate with Senior Management and the Leadership Team development of new and innovative ways for fraud and malfeasance mitigation.
- Conduct regular, independent review and analysis of local, national and international program integrity related matters in order to inform the future program integrity strategy and operations.
- Serve as main focal point for organizational registration responsibilities, including but not limited to:
- Review and update, as necessary, existing organizational registration requirements to ensure compliance with pertinent government laws and regulations.
- Research organizational registration requirements in the countries the organization plans to expand its operations to. Collaborate with the RSC Director, Corporate Center and other departments and units in preparing and submitting necessary legal paperwork for registration of the organization, and lead necessary follow up and coordination between Corporate Center, Nairobi office and country location.
- On occasion, travel to the sub-office, satellite office, ESL, or operations or cultural orientation circuit ride locations to conduct Program Integrity monitoring field visits.
Qualifications
Education:
Bachelor’s Degree in Criminology, Business Management or a related field or the equivalent combination of education, technical certifications or training, or work experience.
Industry standard certifications preferred but not required, such as Certified Fraud Examiner (CFE) or Certified Protection Professional (CPP).
Experience:
Three years of related experience is required, five years preferred.
At least one year of US Refugee Admissions Program experience preferred.
Knowledge/Skills:
Education:
Bachelor’s Degree in Criminology, Business Management or a related field or the equivalent combination of education, technical certifications or training, or work experience.
Industry standard certifications preferred but not required, such as Certified Fraud Examiner (CFE) or Certified Protection Professional (CPP).
Experience:
Three years of related experience is required, five years preferred.
At least one year of US Refugee Admissions Program experience preferred.
Knowledge/Skills:
- Proficiency with MS Office (Excel, PowerPoint, Word, Access, Outlook).
- Excellent verbal and written communication skills.
- Strong analytical and problem solving skills.
- Working knowledge of WRAPS highly desirable. Knowledge of the US Refugee Admissions Program strongly preferred.
- Experience living and working overseas.
Abilities:
The Program Integrity Specialist must have the ability to:
The Program Integrity Specialist must have the ability to:
- travel extensively throughout the regions, sometimes on short notice and under difficult conditions;
- exercise good judgement and seek guidance as appropriate when confronted with unanticipated problems;
- communicate effectively both verbally and in writing;
- follow instructions from the Supervisor with a positive and receptive attitude;
- deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
- conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP
- maintain a high performance standard with attention to detail;
- carry out all of the duties of the position efficiently and effectively with minimal supervision;
- work independently and contribute to overall operations of RSC Africa
- take initiative in the development and completion of projects;
- lead others and address issues as they arise;
- maintain strict confidentiality with RSC Africa administrative and operational information;
- manage a large and diverse workload under pressure with competing priorities;
- analyze and solve complex problems and make sound decisions;
- work well as a team in a multi-cultural environment while maintaining a high level of motivation;
- effectively manage RSC Africa’s resources;
- actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).
Working Conditions
Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/ pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting light loads up to 25 kg.
Environmental: Incumbents in this position might be exposed to travel to remote locations.
The US Embassy rates Kenya as both HIGH in crime and HIGH in terrorism. Incumbents should fully understand the insecurities present within Kenya and the region.
Special Requirements
The candidate must be a US Citizen. Background check which includes references and an educational criminal check is required before the start of employment. A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel. The candidate should be of good health, willing and able to travel. Must be legally eligible to work and obtain a work permit in Kenya. Must have proof of Yellow Fever vaccination before traveling for RSC Africa.
Licensing/Certification
Certified Fraud Examiner (CFE) or Certified Protection Professional (CPP) preferred.
Competencies
Communication
Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.
Relationships
Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.
Job Knowledge
Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.
Teamwork
Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.
Problem Solving
Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.
Operational Leadership
Successfully lead a group to achieve operational goals. Examples of skills and behaviors include priority setting; timely decision making; planning and organizing; delegation; and managing and measuring work.
Building and Leading Effective Teams
Earn the respect of team members, create strong morale and spirit on the team and utilize the unique skills of all team members. Examples of skills and behaviors include managing diverse relationships; flexibility; being open and receptive; running effective team meetings; and exhibiting integrity and trustworthiness.
Strategic Leadership
Accurately anticipate future consequences and trends and translate them into the fulfillment of workable strategies and plans. Examples of skills and behaviors include problem solving; dealing with ambiguity, creativity; innovation management and business acumen.
Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/ pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting light loads up to 25 kg.
Environmental: Incumbents in this position might be exposed to travel to remote locations.
The US Embassy rates Kenya as both HIGH in crime and HIGH in terrorism. Incumbents should fully understand the insecurities present within Kenya and the region.
Special Requirements
The candidate must be a US Citizen. Background check which includes references and an educational criminal check is required before the start of employment. A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel. The candidate should be of good health, willing and able to travel. Must be legally eligible to work and obtain a work permit in Kenya. Must have proof of Yellow Fever vaccination before traveling for RSC Africa.
Licensing/Certification
Certified Fraud Examiner (CFE) or Certified Protection Professional (CPP) preferred.
Competencies
Communication
Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.
Relationships
Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.
Job Knowledge
Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.
Teamwork
Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.
Problem Solving
Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.
Operational Leadership
Successfully lead a group to achieve operational goals. Examples of skills and behaviors include priority setting; timely decision making; planning and organizing; delegation; and managing and measuring work.
Building and Leading Effective Teams
Earn the respect of team members, create strong morale and spirit on the team and utilize the unique skills of all team members. Examples of skills and behaviors include managing diverse relationships; flexibility; being open and receptive; running effective team meetings; and exhibiting integrity and trustworthiness.
Strategic Leadership
Accurately anticipate future consequences and trends and translate them into the fulfillment of workable strategies and plans. Examples of skills and behaviors include problem solving; dealing with ambiguity, creativity; innovation management and business acumen.
HOW TO APPLY:
To Apply:
Please click the below link to apply directly online to this position.
This position is open to international applicants.
Please note CWS RSC Africa does not accept resumes for positions that are not posted. All applicants are required to submit their resume using the on-line applicant tracking system.
