Consolidated Bank of Kenya Limited is Kenya’s SME bank of choice that provides flexible financial solutions that support our customers in achieving success.
The Bank is well positioned, with presence in majority of the country’s business hubs to continually offer pleasant and convenient services.
Credit Administration Manager
Job Purpose: Reporting to the Head of Credit, the successful candidate will be responsible for ensuring that all documentation relating to credit applications, letter of offer conditions are met prior to loans being disbursed and continued compliance thereafter with all conditions throughout the life of the credit. Additionally, they will also ensure that security documents are safely kept and are and remain perfected as required.
Core Duties & Responsibilities
- Issue letters of offer drawn as per terms and conditions of approval within Service Level Agreements.
- Confirm that securities are perfected in all respects and all approval conditions are met before sanctioning disbursement.
- Control and ensure safe custody of all security documents.
- Timely and accurate preparation of credit reports to Management, the Board and Auditors.
- Ensure accurate and timely processing of disbursement instructions.
- Ensure that correct credit data is created in the system during disbursement.
- Ensure up to date and proper maintenance of all credit files and folders.
- Maintain a diary system to ensure that all covenants, credit documentation and collaterals are up to date in terms of insurance, rates, rents and revaluations.
- Provide leadership and motivate Credit Administration staff.
- Participate in product development and reviews to ensure efficient credit administration processes that prevent errors and risk crystallization.
- Ensure Bank charges and commissions are recovered as per credit products with zero income leakages.
- Participate in the regular review of the Credit Policy to ensure it captures any changes and development in business, Banking regulation and Legislation that affects lending.
Qualifications and competencies
- Holder of bachelor’s degree in Banking, Business Administration, Finance or related field from a recognized university. In the absence of the foregoing specific degrees experience in credit administration will be key.
- Professional banking qualifications will be added advantage.
- Minimum of five years’ experience in credit administration three of which should have been at a supervisory level or middle level management.
- Strong knowledge of bank credit regulations and related accounting regulations.
- Excellent verbal and written communication skills with the ability to communicate at all levels internally and externally.
- Strong analytical skills and keen eye for detail.
Portfolio Officer
Job Purpose: Reporting to the Head of Credit, the successful candidate will be responsible for managing the overall credit portfolio as relates to the quality of the portfolio on all customer segments.
Core Duties & Responsibilities
- Loan Portfolio Monitoring and Management.
- Delivering high quality portfolio management reports to aid senior management in understanding risk trends and aiding in strategic decision making by business.
- Statutory Reporting.
- Proactively identify early warning signs of declining creditworthiness and work with Relationship Managers to ensure early intervention in order to minimize losses.
- Monitoring of Exceptions in the loan portfolio to keep it within the Bank’s risk appetite.
- Provide guidance to the Bank on policy requirements relating to portfolio management on existing and new credit products based on lessons learnt from daily monitoring and recommending changes or improvement in the credit policies.
Qualifications and competencies
- Holder of Bachelors degree in a Business related field, ICT or Computer Science.
- Professional banking qualifications will be added advantage.
- Experience in managing a credit portfolio of a commercial bank.
- Above average proficiency in ICT especially excellent working knowledge of Ms. Excel and Ms. Access and experience in working with management information systems.
- Strong technical understanding of the banking regulatory environment.
- Should demonstrate proactivity, precision and attention to detail.
- Excellent verbal and written communication skills with the ability to communicate at all levels internally and externally.
Network Support Officer
Job Purpose: Reporting to the Technical Services Manager, the successful candidate will be responsible for managing the development and maintenance of an efficient, reliable ICT infrastructure, networks (both LAN and WAN) and technical services support, including the optimum deployment and utilization of the client ICT resources.
Core Duties & Responsibilities
- Provide support on the configuration of ICT network systems and equipment; including hardware, peripherals, and software and ensure efficient performance and deployment of appropriate business and support services.
- Manage outsourced IT service providers’ performance in accordance with the agreed KPIs as per the SLAs.
- Manage the performance monitoring of ICT resources and perform advanced diagnosis and resolution of network infrastructure, software and hardware faults.
- Install and configure computer hardware operating systems and applications; monitor and maintain computer systems and networks;
- Troubleshoot system and network problems and diagnose and solve hardware or software faults and replace parts as required.
- Provide support, including procedural documentation instructions to repair a fault or set up a system;
- Support the roll-out of new applications.
- Set up new users' accounts and profiles and deal with password issues;
- Provide technical support for people using the network and day to day administration and monitoring of network use.
- Provide up to date and consistently build specification and documentation for the core IT infrastructure and IT security infrastructure.
- Manage LAN and WAN infrastructure, including telephony (IP, E1 and VOIP transport) QoS, and VPN and ensure regular LAN/WAN infrastructure upgrade.
Qualifications and competencies
- Holder of Bachelor’s degree in Computer Science, Information Science, Telecommunications & Communication or any related field.
- Professional technical qualification in CISCO, WAN/LAN technologies Or ITIL.
- At least 3 years’ working experience in a busy commercial IT environment related to planning, design, development, implementation and maintenance of LAN/WAN.
- Good understanding & ability to document business processes and workflows and their relationships to current and future software solutions.
- Sound judgement and ability to apply technical expertise to resolve a range of issues/problems and provide technical guidance to the users.
- Excellent communication, decision making, analytical, organizational and interpersonal skills.
Network Systems Engineer
Job Purpose: Reporting to the Technical Services Manager, the successful candidate will be responsible for planning, implementing and supporting the computer networks that support in-house voice, data, video and wireless network services.
Core Duties & Responsibilities
- Lead the establishment of the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards.
- Design and implement new solutions and improve resilience of the current environment.
- Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
- Undertake data network fault investigations in local and wide area environments.
- Securing network systems by establishing and enforcing policies and defining and monitoring access.
- Support and administer firewall environments in line with the Bank’s IT Security policy.
- Report on network operational status by gathering and prioritizing information and managing projects.
- Upgrading data network equipment to the latest stable firmware releases.
- Remote support of on-site engineers and end users/customers during installation.
- Remote troubleshooting and fault finding if issues occur upon initial installation.
- Capacity management and audit of IP addressing and hosted devices within data centres.
- Liaising with project management teams, third-line engineers and service desk engineers on a regular basis
Qualifications and competencies
- Holder of Bachelor’s degree in Engineering, Computer Science or Information Technology related field.
- Professional technical qualification as Cisco Certified Network Professional (CCNP) is mandatory.
- Specialist in IT/ Engineering background with competencies in Networking, Engineering, Power systems and good project management.
- At least 5 years’ working experience with extensive networking and project management experience in planning, systems analysis, design, support and development of LAN/WAN infrastructure
- Excellent leadership skills with demonstrated ability to lead or facilitate mission critical projects and to develop, participate in and lead multi-disciplinary work teams.
- Excellent communication, decision making, analytical, organizational and interpersonal skills.
- Sound judgement and ability to apply technical expertise to resolve a range of issues/problems and provide technical guidance to the users.
- Excellent communication, decision making, analytical, organizational and interpersonal skills.
Internal Audit Officer
Job Purpose: Reporting to the Head of Internal Audit, the successful candidate will be responsible for providing independent and objective assurance and consulting services designed
Core Duties & Responsibilities
- Conduct assurance reviews of the assigned banking operations and functional activities.
- Evaluate the adequacy and effectiveness of the management controls over those operations.
- Evaluate organizational units to ensure that they are performing their planning, accounting, custodial, risk management and control activities in compliance with applicable policies and procedures in a manner that is consistent with the bank’s mission and regulatory frameworks.
- Assist/participate in the preparation of annual audit plan.
- Plan and execute assigned engagements in accordance with accepted auditing standards.
- Report engagement observation and make practical recommendations for corrective action to address unsatisfactory conditions, improving operations and reducing costs.
- Perform special assignments as requested by management from time to time.
Qualifications and competencies
- Holder of a bachelor’s degree in Commerce, Finance, Accounting or Economics.
- Professional qualifications such as CPA, ACCA or CISA.
- Good communication and report writing skills.
- Knowledge of IT auditing will be an advantage.
- Minimum of 5 years’ working experience, 3 of which should have been in the banking industry.
- Strong knowledge and understanding of banking practice
Administration & Facilities Manager
Job Purpose: Reporting to the Head of Operations & Central Processing, the successful candidate will be responsible for overseeing facilities planning and maintenance and the coordination of support services for the Bank.
Core Duties & Responsibilities
- Participate in architectural and engineering planning and design, including space and installation management.
- Manage the implementation of the projects through progress monitoring, budgetary control by way of reviewing all bills against agreed work plans and budget lines and managing the performance of contractors.
- Oversee construction and renovation projects to improve efficiency and ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
- Continually review and update the out-sourced service contracts, oversee the performance of the service providers and report to management as needed.
- Ensure that the Bank’s premises meet health and safety requirements.
- Direct and plan essential central services such as reception, maintenance, mail, archiving, cleaning, catering, transport, waste disposal and recycling.
- Develop and maintain fire prevention and response systems, standards and procedures and oversee maintenance and update of fire equipment and security records.
- Oversee and coordinate all property maintenance for the Bank’s building and facilities.
- Oversee the organization and optimal utilization of office space and coordinate purchase, delivery and movement of major office equipment and furniture and fittings.
- Work with relevant consultants on design, procurement and delivery of Bank’s activities.
- Ensure compliance with statutory requirements of Bank properties in terms of rates and licences.
- Carry out rental assessments to ensure the Bank obtains best returns on its property investments.
- Ensure that properties and Bank assets are adequately insured.
- Motivate and manage administration staff.
Qualifications & Competencies
- Holder of Bachelor’s degree in Land Economics, Building Economics or any other related field from a recognized university.
- Experience in project management, interpretation of bills of quantities & architectural drawings and handling logistics with multiple contractors will be added advantage.
- Minimum of 5 years’ working experience in facilities management and administration, 2 of which should have been in a leadership role.
- Ability to think creatively and improve the efficiency of systems and projects within the Bank.
- Excellent administrative, organizational and negotiation skills.
- Excellent verbal and written communication skills with the ability to communicate at all levels internally and externally.
Information Security Manager
Job Purpose: Reporting to the Head of ICT, the successful candidate will be responsible for securing enterprise information by designing, implementing, and enforcing security controls, safeguards, policies and procedures
Core Duties & Responsibilities
- Establish and oversee the Bank’s security architecture.
- Establish and implement the Bank’s security documents (policies, standards, baselines, guidelines and procedures).
- Spearhead a compliance program to achieve legal obligations and business goals by prioritizing initiatives and assessing the evaluation, deployment, and management of current and future technologies.
- Ensure the confidentiality, integrity and availability of the data residing on or transmitted to/from/through enterprise workstations, servers and other systems and in databases and other data repositories.
- Establish and maintain the Bank’s Business Continuity Plan and Disaster Recovery Plan.
- Design and advise on security implementation of all new systems.
- Supervise the design and execution of vulnerability assessments, penetration tests and security audits.
- Manage the Bank’s Computer Security Incident Response Team.
- Supervise identity and access management.
Qualifications and Competencies
- Holder of Bachelor’s degree in Computer Science, Information Science, Management Information Systems or any related field.
- Professional Information Security qualifications as such Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or Certified Information Systems Auditor (CISA).
- At least 5 years’ experience in Information Security, 2 of which should be in a leadership role.
- Well versed in software, Hardware, Systems Administration, Network Technology.
- Experience in enterprise security architecture design and security document creation.
- Familiarity with Ms Windows, Unix, and Linux Operating systems.
- Knowledge of Information Security Policies, Network Administration and Security, Firewall Administration, Network Protocols, Routers, Hubs, and Switches.
- Experience in developing Business Continuity Plans and Disaster Recovery Plans.
- Experience in designing and delivering employee security awareness training.
- Strong understanding of IP, TCP/IP, and other network administration protocols.
- Superior analytical, evaluative, and problem-solving abilities.
- Excellent communication, decision making, analytical, organizational and interpersonal skills.
Information Security Officer
Job Purpose: Reporting to the Information Security Manager, the successful candidate will be responsible for identifying and assessing risks to IT infrastructure including: networks, computer installations, operating systems, remote access, and databases.
Core Duties & Responsibilities
- Recognize problems by identifying abnormalities and reporting violations.
- Achieve system security operational objectives by contributing information and recommendations to strategic plans and reviews.
- Implement an effective and efficient ICT environment that guarantees Networks and Systems security, and Data integrity.
- Resolve problems; complete audits; identify trends; suggest system improvements and implement change.
- Keep users informed by preparing and communicating system performance reports.
- Protect computer assets by developing security strategies, directing system control development and access management, monitoring, control, and evaluation.
- Bank wide review of security breaches as per policy guidelines.
- Advise management by identifying critical ICT security issues and recommending risk-reduction solutions.
Qualifications and competencies
- Holder of Bachelor’s degree in Computer Science, Information Science, Management Information Systems or any related field.
- Professional Information Security qualifications as such Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or Certified Information Systems Auditor (CISA).
- Familiarity with Ms Windows, Unix, and Linux Operating, Databases and Virtualization technologies.
- At least 3 years’ experience in an IT environment, 1 of which should be in a Security role.
- Knowledge of Information Security Policies, Network Administration and Security, Firewall Administration, Network Protocols, Routers, Hubs, and Switches.
- Experience in developing Business Continuity Plans and Disaster Recovery Plans.
- Experience in designing and delivering employee security awareness training will be added advantage.
- Excellent communication, decision making, analytical, organizational and interpersonal skills.
Interested and suitably qualified individuals should forward hard copies of their applications, enclosing copies of their academic and professional certificates, detailed CV indicating work experience, daytime contacts and addresses of 3 professionally relevant referees to reach the undersigned by Friday, 5th August 2016.
Only shortlisted candidates will be contacted.
The Head of Human Resources
Consolidated Bank
P.O. Box 51133 - 00200
Nairobi
Consolidated Bank is an equal opportunity employer.
