ICT SUPPORT ASSISTANT : Equity Bank

Equity Bank is the region’s leading Bank whose purpose is to transform lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda and South Sudan, Equity Bank is now home to more than 9 million customers – the largest customer base in Africa.

Currently the Bank is seeking talent to serve in the role outlined below:

ICT SUPPORT ASSISTANT: 3 POSITIONS

Role Profile:

Reporting to the Manager – ICT Services and Maintenance, the role holder will offer IT support services to the business and also ensure maintenance of all IT equipments.

Key Responsibilities

• Providing second level ICT support to the Bank

• Providing preventive maintenance on all IT equipments in the organization.

• Monitoring and maintaining computer networks of the Bank

• Install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems.

• Offering first level ATM support to the business

Candidate’s Qualifications and Skills

• Mean Grade of at least C+ in KCSE

• University Degree in IT/Computing or relevant Industry experience

• Certification in MSCE,CCNA ,ITIL ,ITSM will be an added advantage

• Knowledge of organizational structure and the business to customer relationship

• Broad technical acumen

• An eye for detail and capacity to meet strict deadlines while working under minimal supervision

• Knowledge of computer hardware and software

• Ability to work and travel to any of the Equity Bank Branches to offer IT support

If you meet the above requirements, submit your application and detailed Curriculum Vitae, quoting the job title on the subject to the email address below by Friday, 21st November, 2014.

Email to: jobs@equitybank.co.ke.

Only short listed candidates will be contacted.

Equity Bank is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights, values and what they bring to the workplace.