IT Maintenance Assistant Job in Nairobi, Kenya

Job Title: IT Maintenance Assistant

Reports To: IT Manager

Location: Nairobi

Number of Positions: 1

Context: Pay-Tv Environment

Level: Entry Level

Duties and Responsibilities

Ready to work on night shift or early morning shift even weekends
Monitoring and maintenance of the StarTimes Servers and network.
In charge of Call Center computers (hardware and software).
Call Center Support
Compiling everyday Call Center Reports
Installation and setup of new computers within the office and also in StarTimes outlet shops(in Nairobi and outside Nairobi)
Support the office network, printers and computers
StarTimes system support to all persons using the system.
Training to call center agents, shops agents etc.
Sending of SMS as applied for by all departments.
Monitoring and support of the network both VPN links and internet link
Updating of the website on a whenever asked to do so.
Inspection and monitoring of the Server room as well as the VPNs all over the country.
And any other work given by the supervisor/management
Skills and Competencies:

Master Cisco equipment knowledge and configuration.
Master Windows/Linux Common system architecture, know how to install OS in Windows
Understand MYSQL, Oracle or other common database configuration and management, proficient in SQL language
Understand the Linux/Unix operating system
Can work carefully, meticulously and with dedication, can work under high pressure and in a shift system
Should be honest and of high integrity
Good communications with others.
Work positive, Think positive, willing to learn more, willing to work under pressure.
Education / Experience:

University Degree/College Diploma in information technology or a related discipline is required
Understand the DTT&DTH industry better
Entry level position so ages restricted to below 30 years
Note: Qualified candidates should send their application letters and CV’s quoting relevant skills and experience to hr.kenya@startimes.co.ke

Interviews will be done on a rolling basis until the position is filled.

Only shortlisted candidates will be contacted