Orange Money Head of Agency Network (Mobile Financial Services) Job

Position: Head of Agency Network – Mobile Financial Services (MFS)Region: Nairobi
Reporting to: Head of Mobile Financial Services (MFS)
Range: R1L
Department: Orange Money
Role Purpose: Reporting to the Head of Mobile Financial Services, the position will be responsible for agent and merchant network acquisition through the development and execution of the Mobile Financial Services (MFS) distribution strategy.
The Head of Agency Network will be responsible for the achievement of sales and acquisition targets ensuring strong MFS point of presence and brand visibility country wide.
Key Duties and Responsibilities

Define agent and merchant network strategy for MFS

RTM Strategy review and Implementation: Draw up and implement a detailed systematic area coverage plan consisting of a number of routes, towns, channel partners, and field force (MFS Area and territory managers, TDRs)

Target Setting & Forecasting: Participating in setting up of the Sales targets for MFS sales staff and evaluating their performance through well-defined Key Performance Indicators.

Recruit and manage staff to achieve targets

Produce management reports

Monitor, analyse, evaluate and advise on MFS trends and competitor activities, giving recommendations so as to grow and sustain market Share

Define and manage operational processes for agent and merchant on-boarding

Acquire and manage relationships with distribution partners

Ensure brand visibility in the market training of distribution network including necessary Anti Money Laundering (AML) and regulatory requirements

Support Consumer and business customer acquisition and activity targets

Ensure mobile money presence and visibility in overall company sales and distribution strategy, working closely with Mass Market to align strategies and resources as necessary.

Undertake leadership and mentoring of the MFS distribution team and manage execution of section objectives.

Establish staff KPIs, conduct monthly performance evaluations and plan staff training and skills improvement.

Prepare budgets and approve budget expenditures; Control expenses to meet budget guidelines.Academic / Professional Qualifications

Degree in Marketing, Business or other relevant field (or equivalent).

5-10 years relevant sales and distribution experience in a management role

Proven experience in managing Telco/Banking agency networks and sales and distribution teamsProfessional Skills:

Proven management and motivation skills

Strong analytical skills including demonstrated experience using hard data and metrics to measure performance, determine improvements and innovations.

Solid understanding of market, competitors, & customer

Strategically Oriented – solid understanding of the integrated set of products and services included within the MFS portfolio; able to identify opportunities and define and implement these opportunities

Financial Management – develop and manage budgets, drive down costs wherever possible.

Presentation and communication skills – superior, both written and oral. Experience in report writing.This position is opened to Kenyan citizens only.
If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.
Application should be sent by latest 24th June 2016, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees.
Apply through recruitment@orange-tkl.co.ke and quote the job title in the subject field.
Only shortlisted candidates will be contacted.