Department: Regional Management Unit – East, Central and Southern Africa Region
Reports to: HR Generalist (Matrix Manager Regional Program Support Director)
Travel: A moderate amount of travel to Country offices in the East, Central and Southern Africa region.
Job Summary The Regional Human Resource Officer will support the Global HR Generalists on all administrative related matters and responsible for supporting the core HR functions within CARE East, Central and Southern Africa Regional Office. The position may also require providing occasional back-up support for some Country Offices
Job Responsibility #1: Delivery on Regional HR Priorities
With support from the HR Generalist
- Provide Support on the East Central & Southern Africa regional strategic HR priorities
- Develop metric measurement and reporting tools for Regional Management Team discussions on key identified areas; including regional monthly reporting
- Provide support to the Regional Management Team and Regional Leadership Team on HR related issues
Job Responsibility # 2: Resourcing
Support the Global HG Generalists in the recruitment and selection process ensuring compliance to CARE recruitment procedures and best practices, while maintaining high level of integrity and professionalism:
- Assist in shortlisting process as requested;
- Ensure all recruitment logistics such as scheduling interviews, preparation of appropriate interview documents and liaising with candidates
- Participate on interview panels when required;
- Conduct reference checks for selected candidates;
- Inform job applicants on status of their application;
- Maintain tracking system and full documentation of recruitment processes.
Job Responsibility # 3: Performance & Talent Management
- Coordinate the administration of the annual performance management process for the Regional Office and Country Offices for international staff.
- Support the Global HR Generalist in managing Global Talent Management Initiatives in Country Offices
- Assist in identifying training and development needs of the RMU national staff recommending appropriate interventions.
- Champion CARE training and learning sites like CARE Academy and the Village
Job Responsibility # 4: Human Resource Systems
- Work with the Global HR Generalists to ensure application of Global HR policies and procedures in the COs to promote equal opportunities
- Work with Global HR Generalists to train HR Leads in COs on global HR policies and procedures. Ensure compliance with local labour laws.
- When necessary conduct field visits to COs to review human resources and administrative procedures and support COs in their needs or ascertain human resources requirements.
- Coordinate induction processes for new staff ensuring necessary paperwork is completed.
- Constantly review CO local labour laws and ensure Regional Office compliance in those Countries.
Job Responsibility #5: Records Management
- Develop and maintain good HR record management and maintain quarterly tracking sheets;
- Ensuring security and restricted access to personnel records and information.
- Updating and keeping of summary records/reports as requested by the Global HR Generalists
- Provide support in tracking key HR Metrics in the Region
- Ensure organograms, contact lists. And information flow lines are constantly updated and shared widely.
Job Responsibility # 6: Administrative
- Support in conducting surveys and benchmarks that will ensure ECSA stays competitive
- Establish networks with Key International NGOs at the national and international level to keep update with external environment
- Work with the Regional Security Manager to ensure staff visiting the Regional Office receives briefing on Country and Regional security threats, medical and emergency evacuation procedures.
- Support the Global HR Generalists in ensuring effective rollout of global HR initiatives in COs in the region
Job Responsibility # 7: Other duties as assigned
- Other duties and projects as assigned
Qualifications and experience
- Bachelor’s Degree preferably in Human Resource Management, Business Administration or similar field
- Minimum three (3) years’ experience in general HR management in a similar role. Previous work experience with an international NGO is an advantage.
- Familiarity with Employment Laws in the COs within the region.
- Demonstrated ability to work in multi-cultural situations
- Proven ability to handle challenging work load
- Cross-cultural experience, understanding and sensitivity;
- Excellent interpersonal and written and oral communication skills;
- Strong IT skills
- Positive attitude and service oriented.
HOW TO APPLY:
Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to recruit@som.care.org by 1st July 2016. Kindly indicate the position title on the subject line when applying.Only shortlisted candidates will be contacted.
CARE is an equal opportunity employer promoting gender, equity and diversity. Female candidates are strongly encouraged to apply. Our selection process reflects our commitment to the protection of children from abuse.
