Posting Title: INTERN - INFORMATION MANAGEMENT, I
Job Code Title: INTERN - PROGRAMME MANAGEMENT
Department/ Office: United Nations Human Settlements Programme
Duty Station: NAIROBI
Posting Period: 27 March 2014-11 April 2014
Job Opening number: 14-PGM-UNHABITAT-34238-R-NAIROBI (O)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Special Notice
Your application for this internship must include;
1. A Completed application (Personal History Profile) through the UN careers Portal. Incomplete applications will not be reviewed. In your Personal History Profile (PHP), be sure to include all past work experiences, IT Skills, and three references.
2.Proof of enrollment (click on link to access and attach to your application: http://unon.org/content/internship-programme) ,List the IT skills and programmes that you are proficient in using, and Explain why you are the best candidate for the internship and what you hope to gain from the internship.
3. A certified copy of degree certificate (if you have already graduated).
Due to a high volume of applications received, ONLY successful candidates will be contacted.
Organizational Setting and Reporting
The United Nations Human Settlements Programme, UN-Habitat, is the agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all.
The UN-Habitat – Office of Management internship is for 2 months with an opportunity for extension, pending the needs of the department.
The Internship is UNPAID and full-time.
Interns work five days per week (35 hours) under the supervision of a staff member in the department or office to which they are assigned.
Responsibilities
Daily responsibilities will depend on the individual's background; the intern's assigned office as well as the internship period.
Under the direct supervision of the ICTS office, the intern will:
- Assist with software development testing; develop test conditions by working with the end users to develop the test sheets according to the system requirements. Ensure that provided solution meet user requirements, secure and free of errors.
- Assist with meeting support using WebEx , Go-to-meeting and other online collaboration tools.
- Assist with securing and maintaining the organization servers according to international best practices available and monitor IT services.
- Provide user support on Microsoft office, assist in computer setup, and help desk calls when required.
- Maintain and update the unit's projects, tasks, mailing lists, and other requests from UN-Habitat.
- Assist in Asset Management and tracking of IT equipment within UN-Habitat.
- Assist in the server maintenance plan and monitor IT services.
- Any other related tasks
Competencies
Core Competencies:
Communication:
- Speaks and writes clearly and effectively
- Listens to others, correctly interprets messages from others and responds appropriately
- Asks questions to clarify, and exhibits interest in having two-way communication
- Tailors language, tone, style and format to match the audience
- Demonstrates openness in sharing information and keeping people informed Teamwork:
- Works collaboratively with colleagues to achieve organizational goals
- Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others
- Places team agenda before personal agenda
- Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
- Shares credit for team accomplishments and accepts joint responsibility for team shortcomings Client Orientation:
- Considers all those to whom services are provided to be 'clients ' and seeks to see things from clients' point of view
- Establishes and maintains productive partnerships with clients by gaining their trust and respect
- Identifies clients' needs and matches them to appropriate solutions
- Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems
- Keeps clients informed of progress or setbacks in projects
- Meets timeline for delivery of products or services to client
Education
Applicants must at the time of application meet one of the following requirements:
a. Be enrolled in a graduate school programme (second university degree or equivalent, or higher);
b. Be enrolled in the final academic year of a first university degree program (minimum Bachelor's level or equivalent);
c. Have graduated with a university degree and, if selected, must commence the internship within a one-year period of graduation.
Be computer literate in standard software applications.
Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter.
Have a demonstrated the ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
Studies in Information Technology required.
Work Experience
Applicants are not required to have professional work experience for participation in the programme.
Languages
English and French are the working languages of the United Nations Secretariat. For the internship, fluency in oral and written English is required. Knowledge of a second official UN language is desirable.
Assessment Method
Potential candidates will be contacted by hiring manager directly for further consideration.
