ROLE PURPOSE:
Under the general guidance of the Regional office Support Services Manager, the IT officer is responsible for the ICT systems of the organization including research, designing and developing application systems, and providing technical support and training to the users; updates and computerizes the major activities of the organization; plans, deploys and administers communication and application technology, through better and available infrastructure for information processing of the organization.
SCOPE OF ROLE:
Reports to:Regional office Support Services Manager
Dimensions:Save the Children East Africa Regional Office in Nairobi with an estimated total staff of 75 persons. In addition to include staff surge during regional emergencies.
Staff directly reporting to this post:IT Assistant
KEY AREAS OF ACCOUNTABILITY:
Manage Information Technology and Computer Systems
· Overall in charge of the ICT systems at EARO.
· Updates the users with changes and current IT systems, and provides technical support and training to the IT users of the EARO;
· Assesses and approves of any procurement of IT related equipment for EARO including providing technical specifications and making recommendations to the Admin & Logistics team for purchases
· Conducts research in variety of IT topics, as needed, and develops related summaries and reference materials;
· Ensures the availability of services & servers in the network including domain controller, applications server and Internet as a resource
· Ensures that the IT equipment are functioning properly and conducts pre- and post-tests of IT-equipment that are out-sourced for maintenance;
· Conduct IT induction to all new staff in EARO including visiting staff, others.
· Makes backups and tests the backups for the available servers in the organization;
· Prepares monthly IT reports to management;
· Executing issues as escalated by the IT assistant and making determination for next cause of action
· Representing IT in program meetings and attending related workshops that add value to the organisation
· Manages and in collaboration with Admin department, updates IT equipment register
· Manages service provider relationships and ensures SCI gets value for money
· Working with Admin and Finance to generate monthly telephone bill reports from the PABX. Generates monthly telephone bill reports from the PABX and shares with Admin & Finance for charging
· Performs other related tasks as required.
SKILLS AND BEHAVIOURS (our Values in Practice)
Accountability:
· Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
· Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
Ambition:
· Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
· Widely shares their personal vision for Save the Children, engages and motivates others
· Future orientated, thinks strategically
Collaboration:
· Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
· Values diversity, sees it as a source of competitive strength
· Approachable, good listener, easy to talk to
Creativity:
· Develops and encourages new and innovative solutions
· Willing to take disciplined risks
Integrity:
· Honest, encourages openness and transparency
QUALIFICATIONS AND EXPERIENCE
· Bachelor in an area of Information Technology (IT) or equivalent.
· 5 years’ experience directly related to the actual post
· Having excellent proficiency in spoken and written English with strong interpersonal skills and demonstrated ability to lead team effectively.
· Have commitment to work longer hours/weekends or on remote field visits whenever needed.
· Commitment to SCI’s values
How to apply:
To apply for this positions follow the URL: http://www.myjobsinkenya.com/savethechildren.
