Responsibilities and Accountabilities
- Working under the overall supervision of the Regional Director, the general supervision of the Head of Operations and the direct supervision of the Operations Officer, the Intern will provide support to the Staff Travel Team.
- He/She will work in close consultation with relevant partners and colleagues of the IOM Nairobi Regional Office.
- In particular he/she will
- Make airline reservations using the Amadeus reservation system in accordance with staff travel regulations.
- Provide efficient service to staff by advising on availabilities, best routings and air fare information as per carriers with which IOM has agreements.
- Confirm bookings with staff and provide detailed itineraries and electronic tickets where applicable.
- Provide relevant information to staff (e.g. vaccination and visa requirements) and update travel logs and reports.
- Maintain and update continuously client files.
- Make entries into IOM data base as required following the Standard Operating Procedures (SOPs).
- Update pre-flight files ensuring all necessary documents are requested for and included in the file.
- Track all staff travel bookings and ensure required information is updated in the various travel management tools.
- Perform any other duties that may be assigned.
Education and Experience
- Advanced IATA Diploma or equivalent qualifications
- Basic work experience in Airline or Travel Agency.
- Excellent communication and analytical skills.
- Good knowledge of Computer skills; MS Office (Outlook, Access and Excel),
- Able to work independently in stressful conditions, dynamic and results driven.
Mode of Application:
Submit cover letter and CV including daytime telephone and e-mail address to:-
International Organization for Migration (IOM),
Human Resources Department,
P.O. Box 55040 – 00200,
Nairobi,
Human Resources Department,
P.O. Box 55040 – 00200,
Nairobi,
Kenya or send via e-mail to hrnairobi [at] iom.int
Closing Date: 20 February 2014
Only shortlisted applicants will be contacted For full job description, job application contacts and other requirements - Paid Internships in Kenya - Staff Travel
