The Position
Reporting to the Senior Manager Electronic Payments the job holder will be required to grow E-payment revenues through the acquisition of Transit/Transport Sector Businesses (Road, Water, Rail and Air). Develop, customize, manage and or maintain e-payments solutions aligned to the requirements of acquired/to be acquired business. The solutions are to facilitate cashless transacting for payments and automated fare/revenue collections.
Key Responsibilities
· Rollout and management of Electronic Payments through acquisition of Transport Industry (Road, Water and Air) Partners on E-Payment Channels.
· Preparation and signing of contractual agreement.
· Monitoring and evaluation of the business model for optimum revenue generation.
· Relationship building and customer service.
· Risk analysis and Management.
· Execute operational excellence, cost management and monitor compliance to internal policies and regulator requirements
· Champion customer service and implementation of quality service delivery standards
· Responsible for gathering market intelligence for the improvement of the channel as well as rollout of more services and channels for electronic payments
· Facilitate/Ensure service providers are continuously trained in order to upskill them on product and service offering.
The Person
· A Bachelor’s Degree in a Business related field from a University recognized by Commission for University Education.
· Professional qualification in Marketing, CIM will be an added advantage.
· Master’s degree will be an added advantage
· A minimum of 5 Years’ experience in Business development covering the following areas:
- Management of utilities operations
- Card Operations
- Product development
- Commercial Awareness
- Project Management
- IT Service delivery skills
- Banking Operations.
The above position is demanding for which the bank will provide a competitive package for the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level e-mail and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke
To be considered your application must be received by Jan. 23, 2015.
Only short listed candidates will be contacted.
JOB REF: RB 04/2015
