Safaricom Limited is the leading mobile telecommunications company in Kenya.We are pleased to announce the following vacancy in the Enterprise Products & Innovation Department within the Enterprise Business Unit.
Senior Manager - Enterprise Products (Portfolio)
Ref: EBU_SMEP_JAN_20
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Head of Enterprise Products & Innovation, the role holder will develop and execute the Portfolio Growth strategy;
own portfolio innovation funnel and New Product Introductions Roadmap;
deliver on the adoption and monetization targets;
manage the full products life cycle for the portfolio including products rationalization and performance reviews that lead to enhancements of existing products and retirement/replacement of products that are neither profitable nor delivering retention and brand equity values to the business unit.Key Responsibilities:
Develop and execute the Portfolio Growth strategy from a customer, revenue, innovation and new products introduction perspective;
Develop, own the portfolio innovation funnel and New Product Introductions Roadmap and deliver on the adoption and monetization targets;
Guide the development and execution of portfolio products strategies to capture value from existing products through effective growth stimulation and new products adoption;
Develop product master plans, adoption plans and revenue plans and execute to realize set targets;
Create and manage winning partnerships through effective governance with key stakeholders including Technology and service vendors, commercial partners and internal support teams to create and deliver end-to-end innovation value chains for enterprise customers;
Perform needs analysis at prospective customers and market segments as well use employ business analytics insights to identify opportunities and create winning propositions for a products portfolio that delivers to the business unit objectives of revenue, retention and innovation CDIs including the Net Promoter Score (NPS);
Manage the full products lifecycle for the portfolio including products rationalization and performance reviews that lead to enhancements of existing products and retirement/replacement of products that are neither profitable nor delivering retention and brand equity values to the business unit;
Ensure transfer and sustenance of products knowledge among the Enterprise and
Customer support teams including account managers, client service managers, deployment and support teams before launch and thereafter during the product lifecycle;
Drive the launch of new products and services with the marketing team and ensure successful go-to-market and market activation of products and services;
Ensure all products information is properly documented and the Products Information Document (PID) duly completed and approved as defined by the products business gate process and the Enterprise Products and Innovation Lifecycle Management framework.Role Requirements
Bachelor’s Degree from a recognized university;
Combination of commercial skills and technical skills with at least 3 years of experience in a related role driving growth through products and innovation;
Experience in developing, launching and monetizing products;
Certification in Marketing (CIM, MSK certifications or any other recognized certification) is a key added advantage;
Mastery of Microsoft PowerPoint and Excel. An articulate and persuasive communicator in presentations;
Excellent written and verbal communication skills coupled with good listening and critical reasoning skills;
Ability to engage at Director and CEO level.If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Wednesday 28th January 2015.
The Senior Manager Talent and Resourcing,
Safaricom Limited
Nairobi
via E-mail to hr@safaricom.co.ke
