SimbaNET Sales Accounts Manager Job

Job Title: Sales Accounts ManagerBusiness Unit: SimbaNET Kenya Limited
Report to: Sales Manager
Annual Targets: Monthly target is US$ 50,000 per month
Profile and Main Purpose of the Job:
SimbaNET (K) Limited is part of The Wananchi Group and one East African’s leading internet, data and entertainment companies, first Triple Play brand, incorporating broadband internet, cable television and voice services.
The SimbaNET Sales Account Manager will work within the SimbaNET Sales Department and will report to the Corporate Sales Manager on Daily Activities.
It is expected that the As Sales Account Manager will independently and manage sales within the SimbaNET Sales Department and at the Customer.
The Main Focus will only be Sales & Collection, Client Relations.
The Sales Account Manager will independently produce and manage quotations/proposals /tenders and will submit them to the Customer under the supervision of the Corporate Sales Manager.
The target will be to close all sales calls.
Key Responsibilities:

Identifying and developing suitable Corporate, Government and Regional Prospects to approach for selling SimbaNET and Group Products, Solutions and Services

Carrying out sales tasks associated with the Sales & Marketing department With the approval of the Corporate Sales Manager; Negotiating rates for proposed product or solutions

Creating and building relationships and database with prospects with focus on Corporate, Government

Drafting Agreements and following up with the customers for signing; Follow up payments of customers after the invoice has been raised

Liaising with other departments on a quick and smooth implementation and commissioning of the projects.

To achieve prescribed level of sales and performance in key areas and maintain a pipeline of opportunities.

To work and collaborate with internal departments, pre and post sales, to ensure that all aspect of the sales are achieved effectively and on time.

To pro actively establish relationships with partners, key business organizations, government bodies and other bodies where required.

To provide regular feedback from the marketplace on the effectiveness and suitability of the products and services and new product requirements.

To prepare and submit weekly reports as requested by sales management.

To attend sales and training meetings arranged by the company and Sales Management as appropriate.

To provide a positive and professional image of the role and the company both to customers and colleagues at all times.

Identifying and developing suitable prospects to approach for selling company Products, Solutions and Services

Negotiating rates for proposed product or solutions.

Building a reputable client database

Drafting Agreements and following up with the customers for signing after receiving an LPO

Following up with the Project Team on a quick and smooth implementation after receiving an LPO.

Follow up payments of customers after the invoice has been raised – 1st Payment only.Overall Responsibilities:

Corporate, Government and other Vertical market - Pursue large special projects and all tenders that are viable and profitable.

Collections - Work with government and projects accounts to ensure payments that are due are made in a timely fashion

Information Exchange – Submit detailed and accurate weekly and monthly reportsClient Relations

To ensure the customers’ expectations are met, that they get their money’s worth, collection, ensure all customers have valid contracts, customer visit and feedback, customer retention.

To manage and administer customer accounts including schedule of activities, costs, invoicing and follow-up.

Responsible for fore fronting the Client Relations team, which shall be overseeing the building lasting business partnerships with our corporate clients

Responsible for all aspects of a Client Management Process to ensure a high level of satisfaction

Implement a solution to a client by ensuring that all key project aspects are delivered within a timely and professional manner

Ensure all clients has valid contractsSpecific Responsibilities:
Sales Activities
Assist the Corporate Sales Manager if required particular on:

Sales for the range of products;

Direct sales to regional end users where appropriate;

Quotations;

Marketing support;

ExhibitionsCollections

Work with the Client Accounts Manager to assist in efforts to collect amounts from various government entities and affiliates

Provide accurate feedback on progress made in weekly and monthly reports Information exchange

Submit detailed and accurate weekly and monthly reportsTargets: The overall company targets for the year 2014 is USD 2.1 Million
Requirements:

A degree or HND in any commercial related field or Information Technology or any other suitable discipline.

Minimum of 3 years corporate selling experience in Telecommunications – ISP, PDNO, GSM operators, Resellers etcetera.

Should have good knowledge of customer relations and vastly networked.

Good knowledge of (but not limited to) - Wimax, Fiber and VSAT technologies, would be an added advantage

Ability to multi task and deliver on other tasks as may be assigned by the superiors from time to time, with minimum supervision.

Of good temperament, right attitude, innovative and responsive in carrying out their duties.Required Competencies:

Excellent communications skills and strong negotiation skills

Fluent in English (written and spoken) and Kiswahili (spoken)

Ability to grasp the fundamentals of Sales and manage the cycle

Ability to quickly grasp concepts, work under pressure, deliver to meet deadlines

Must be self‐driven, motivated, enthusiastic, positive and pleasant individual who is result oriented

Ability to interface and communicate professionally and politely at all levels within a corporate environment

Must have emotional maturity to enable them to work with customers who may sometimes be upset

Must pay attention to detail to ensure all aspects of customer satisfaction are covered

Must be a team player and can demonstrate the ability to work with the various departments within the company to achieve the shared Vision

Ability to accurately report sales figures, trends and customer requirements

Ability to assume responsibility for accuracy and timeliness of work product

Ability to manage staff as well as facilitate change

Willingness to work irregular hours, weekends, and holidays as in when neededPersonal Characteristics:

This individual must have a strongly developed sense of responsibility and work commitment.

He/she must be highly motivated and eager to learn.

He/she should be able to follow instructions and plans of action.

Professional and personal ethics are essential.

Most importantly, this individual should have a positive attitude towards work and view it as a means of intellectual achievement as well as that of living. Respect, Openness, FlexibleQualified and interested candidates send their application and CV to recruitment@simbanet.co.ke subject heading SALES ACCOUNT MANAGER not later than 24th September 2014.
SimbaNET COM Kenya is an Equal Opportunity Employer and will offer competitive compensation to the right candidate.
Only shortlisted candidates will be contacted