Faulu Microfinance Bank, a subsidiary of the Old Mutual Group is one of Kenya’s fastest growing Banks with a network of over 80 outlets.In line with business demands driven by our rapid growth, we are looking for qualified, highly competent, talented and results oriented individuals to fill the following positions:
1. Position: Relationship Manager - Human Resources
Job Ref: HR: 037/10/2014
Working closely with the Senior HR Manager, this position is responsible for recruitment, employee performance management and engagement, relationship management, and support of branch and business teams.
The role holder is also responsible for coaching, development of career paths and succession plans in line with HR best practice.
Duties and Responsibilities
Facilitate recruitment and deployment of competent staff ¡n line with business needs.
Act as a catalyst, stimulating high engagement through ensuring great branch leadership behavior.
Build a strong performance culture through SMART target setting, continuous monitoring and evaluation.
Ensure a healthy talent pipeline to meet the future needs of functions through identification and development of line managers.
Capture staff training and development needs and at times administer training.
Ensure all employee relations concerns are dealt with promptly, in line with existing labour laws and policy guidelines.
Act as a formal/informal coach and mentor for line managers and junior members of the branches to ensure delivery of best practice HR, leadership and appropriate stakeholder management.Qualifications and experience
Bachelor’s degree in Human Resource Management or Social Sciences.
Higher Diploma in Human Resources.
Master’s Degree in HR will be an added advantage.
At least 3 years HR Relationship Management experience in a reputable financial institution.
Strong understanding of business function including key products.
An understanding and practical experience of managing medium to high complexity employee relations.
Excellent communication, clear oral and written skills.
Ability to be assertive and challenge the business when required.
Coaching and counselling skills.
Ability to travel across the country.
Good computer skills (Microsoft Word, Excel, PowerPoint).
Commitment and passion for the transformation of the low income population.2. Position: Branch Managers
Job Ref: HR: 036/10/2014
The position holder will work closely with the Head of Business Development and Senior Management in managing the branch, offering leadership to staff in the formulation and implementation of business growth and development strategies at branch level.
He/she is expected to aggressively drive branch growth and profitability targets by identifying, developing and maintaining profitable relationships with customers.
Duties and Responsibilities
Lead in quality business growth, development of the branch and other alternative service outlets attached to the branch.
Manage and lead the branch team in achieving and surpassing set business targets.
Provide superior level of customer relationship management.
Drive sales of all products and services at branch level by offering leadership and motivation to sales teams.
Monitor and ensure compliance to all the company policies, processes, procedures and other controls.
Budget planning and cost management.
Initiate, nurture and ensure profitable business relationships with all stakeholders.Qualifications and Experience
Bachelor’s degree in a Business related field.
Master’s Degree in a Business related field will be an added advantage.
At least 3 years managerial experience with proven track record for delivery of superior results.
Experience in Micro/SME and consumer lending.
Strong communication, presentation and negotiation skills.
Sales and marketing skills.
Strong relationship management & leadership skills.
Commitment and passion for the transformation of the low income population.How to Apply
If you meet the specified criteria, send your application letter and updated CV (including 3 referees) to the undersigned through the e-mail address below:
GM, Legal & Human Resources
Faulu Microfinance Bank Limited
P.O. Box 60240-00200
Nairobi
Email: excitingcareers@faulukenya.com
Applications to reach us on or before 7th November 2014.
Only short listed candidates will be contacted.
Hard copy applications will Not Be Accepted.