Description
Unilever implements a proactive approach in expanding its Talent Pool - to reach out to prospective candidates while we don't have a current vacancy so that when an opportunity eventually arises, we will promptly get in contact to share more.
We are now expanding our Talent Pool for Customer Development Operations Manager. CD Operations is responsible for a smooth and cost effective operation between the company, customers, and specific third parties.
Key Responsibilities
1. SIFG alignment with Trade Strategy
Supports setting the process and contribute to the definition of :
- National Trade Strategy
- Customer Value Assessment
- Trade Terms Structure
- Coordinate Pricing
- Retail Strategy
- CBP / CMP
- CD input into S&OP
- Annual nego strategy
- OpCo and assortment
- Be the program management office for CD specific initiatives, incl. WwC
- Set up and structure all CD business meetings
- Maintain and implement supporting tools(legacy CD IT tools as well as new developments)
- Customer Hierarchy
- Sales reporting model
- EPOS data
- Support CS re. EDI / CRP / VMI
- GDS model
- Manage and facilitate internal and external CD communications
- Provide all CD information to Field Sales, other CD roles and other departments
- Identify needs and roll out training programs
- Designs and implements sales incentives model
- Manage contracts and execution of merchandising agencies providing in store execution and data
- Measurement
- Responsible for distribution of PoP materials
- Monitor and improve CD Overheads
- Manage CD national and local events
- University Degree from a reputable institution
- A minimum of 4-5 years working experience within the CD/sales operations function. FMCG desirable
- Strong experience in designing and managing processes
- Business planning experience
- Project management experience
2. Business processes & operating guidelines
Ensure smooth processes are in place to deliver:
3. Methods, tools, systems & data
4. Communication, information, training
5. 3rd party management & in-store execution
Key Skills and Qualification
** Only qualified candidates will be progressed to next step.
