PositionSenior Payments Team Observer
Project: Human Resources System (HRS)Place of Performance Mogadishu, SomaliaContract Duration 1 yearStarting Date
OVERVIEW OF CTG GLOBAL
CTG Global is a managed service company specializing in Recruitment, Management Consultancy, Human Resources support services and Monitoring & Evaluation in post disaster and post conflict countries around the world.
CTG Global provides services to humanitarian organizations, government, non-governmental organizations and corporates that enables public and private sectors to focus on their core business and the achievement of their objectives in hostile and threatening environments as we provide a safe and secure environment for them to do so and alleviate them of their risks, crisis and personnel management problems.
OVERVIEW OF THE POSITION
Our client’s mission is to expand the capacity of the humanitarian system and its partners to implement peacebuilding, humanitarian and development operations that matter for people in need.
Our client mandate is to act as a project delivery platform for humanitarian system agencies, funds and programmes, international and regional financial institutions, intergovernmental organizations, donor and recipient governments, and non-profit non-governmental organizations. As a self-financing entity within the UN system, our client must ensure that the projects it delivers meet client expectations in terms of cost, quality and time, while at the same time ensuring that these projects collectively meet a broader array of success criteria.
Our client employs more than 6000 personnel and on behalf of its partners creates thousands more work opportunities in local communities. With its headquarters in Copenhagen, Denmark, a network of five regional offices and a further 20 operations and project centres, UNOPS oversees activities in more than 80 countries.
Our client is committed to achieving a truly diverse workforce.
Background Information – Kenya Operational Hub (KEOH)
Our client’s Kenya Operational Hub (KEOH) manages more than 60 projects in around 10 countries of eastern and southern Africa. Our client in Kenya helps partners achieve their project goals in sectors including: governance, education, health, the environment, grant management and rural development.
Human Resources System (HRS) Project
The purpose of the project is to support Somali security institutions, Government stakeholders and international community working under the general oversight of the Human Resources System (HRS) Steering Group to build and, systematically and efficiently manage an accountable and transparent human resources system that supports the security institutions stipend payments and benefits of the security forces and veterans.
GENERAL FUNCTIONS
The Senior Payments Team Observer will be responsible for the following duties:
Oversee a team including two Payments Team Observers responsible for the observation of the Payments Teams to ensure that all processes and actions are undertaken in accordance with established SOPs for payments of Somalia National Army (SNA) troops, including the biometric verification of intended payees. The Senior Payments Team Observer will report back to the Project Manager and Programme Manager on any irregularities in the payments process that affect the transparency and accountability of cash payments. The Payments Team Observer Manager will be responsible for assisting in the coordination of payments team observation and also be responsible for collating each pay cycle report.
· Lead, or function as a team member, in conducting independent and objective control over payments operations in the field, including identification of issues and opportunities to improve the efficiency, effectiveness and reliability of processes and ensure appropriate use of resources;
· Maintain contact with field teams to ensure the payments teams’ timely, efficient and sound performance of their respective responsibilities;
· Establish and maintain a positive relationship with payment teams;
· Develop tools for monitoring of payments in line with project objectives;
· Assist the HRS project team with monitoring progress and completion of payments;
· Measure progress according to payments timelines, identifying problems, proposing solutions in collaboration with the Project Manager;
· Troubleshoot and solve problems at the field level to ensure payments are made in accordance with established SOPs for payments to SNA troops;
· Ensure that payments operations are properly documented and quality assure such documentation;
· Monitor and report on the status and implementation of payments and appraise the adequacy of the processes applied by the payments teams;
· Provide advise on payments related matters;
· Provide guidance to payment teams on technical and administrative matters;
· Participate in relevant coordination meetings and other working groups;
· Other duties as required.
Monitoring and Progress Controls
The Senior Payments Team Observer will work within the HRS Project Team and will provide regular updates on progress with reference to payments as well as weekly and monthly progress reports as required.
ESSENTIAL EXPERIENCE
Education
· Bachelor’s Degree in related area combined with 5 years of professional relevant work experience.
Work Experience
· Good knowledge of roles and activities of the United Nations within complex humanitarian emergency or developmental environments;
· Knowledge of our client is an advantage
· Proven ability to produce reports and papers on substantive issues with strict attention to deadlines;
· Ability to oversee and report on the work of others;
· Excellent drafting ability and communication skills, both oral and written, and good computer skills;
· Proven ability to communicate orally, and ability to prepare written reports in clear, concise and meaningful way;
· Good interpersonal skills and abilities to gain assistance of others in a team endeavor;
· Ability and readiness to travel, including to hardship locations in Somalia;
· Ability to effectively work in a multicultural environment;
· Be physically fit, and in good health;
· Have a demonstrated ability to live in the conditions of the region;
· Knowledge of the UN system and familiarity with our client’s procedures will be considered as an advantage;
· Fluency in oral and written English and Somali is required.
Key Competencies
· Leadership – Proven supervisory ability and/or technical leadership. Ability to maintain effective working relations both as a team member and team leader.
· Teamwork – Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
· Planning & Organization – Ability to manage, organize, plan and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines.
· Judgment – Demonstrated ability to apply good judgment and decision making skills.
· Communications – Strong spoken and written communication skills.
· Problem Solving – Strong analytical and problem solving skills and ability to handle a range of management and coordination issues.
· Professionalism – Professionalism: sound knowledge of, and exposure to, administrative and financial management issues.
How to apply:
Interested candidates should submit their CV along with their application letter via e-mail tocareers@ctgglobal.com with reference to “BHJOB2678_611” in the subject line. Short-listed candidates will be contacted for an interview.
