Assistant Front Office Manager and ICT Manager Job

Safari Park Hotel, a leading five star hotel situated in Nairobi seeks to employ well organised and highly motivated Kenyan citizens who are results-oriented to fill the positions below;1. Assistant Front Office Manager
Reporting to the Front Office Manager, the successful candidate will be responsible to;

Assist the Front Office Manager to ensure the smooth running of all Front Office department sections including: reception, reservations, transport, concierge, switchboard, business center and the guest relations.

Help to ensure full control of the Front Office Department to ensure maximum room occupancy revenue is attained by the hotel.

Assist to ensure that the department has qualified, disciplined and motivated staff through training.

Assist to ensure proper functioning and maintenance of company property entrusted to the department.

Assist in the maintenance of high quality guest service and feedback.

Assist to develop and sustain close interdepartmental communication and promotion of harmonious working relationships at the Front Office.

The position is challenging and calls for a dynamic, confident, aggressive and forward thinking person with the following attributes; Aged below 40 years.

Holder of a certificate, diploma or degree in Hotel Management from Kenya Utalii College or any other internationally recognised hotel training institution.

At least four years experience in a similar position, preferably from a five star establishment.

International exposure is an added advantage.

Ability to create good rapport with the guests and to be extremely courteous and friendly at all times.

Ability to work without supervision and achieve goals beyond the minimum set standards for the hotel.

Ability to set the highest personal standards of work performance.

Excellent oral communication skills.

Must be Computer literate with knowledge of the latest version of Fidelio hotel management system.2. ICT Manager
Reporting to the Financial Controller, the successful candidate will be responsible for;

Provision of high level leadership to the ICT department to facilitate the provision of corporate software, hardware, network and database systems and general ICT related support functions.

Delivering a robust and reliable network and computer infrastructure for optimal organization performance.

Leading and directing the effective delivery and operational management of ICT systems and infrastructure.

Effective management and accountable use of department's resources, equipment and acquisition of licenses.

Accountability for the reliability of ICT infrastructure and service standards.

Developing and improving procedures to support the effective management of new and existing ICT policies and procedures.

Ability to develop, prepare and conduct ICT related training to our staff.The position is challenging and calls for a dynamic, confident, aggressive and forward thinking person with the following attributes;

Below 40 years of age.

Be holders of a degree in Computer Science or related discipline from a recognised University / institution and MCSE Certification.

Have at least seven years experience in the IT industry, five of which should be in a similar position in the hotel sector of a five star setting.

Proven extensive experience in providing high level customer focused technical hardware and software support of computer systems.

Demonstrated detailed knowledge of a range of current IT techniques and trends, systems, networking operations, service level agreements and technical support standards.

Thorough working knowledge of and experience with Fidelio, Micros, MC and related software is a must.How to Apply
A Competitive salary depending on qualifications and experience will be offered to the successful candidates.
Applications accompanied by a detailed CV and copies of relevant certificates and testimonials from applicants who meet the above qualifications and are up to the challenge should be sent to the address below to reach them byFriday 29th May , 2015.
Human Resources & Admin. Manager
P.O. Box 45038-00100
Nairobi
or email careers@safariparkhotel.co.ke