Purpose:
Reporting to the Senior Manager, Issuing, the position is responsible for the growth and support of the high net worth and corporate (HNW) card business portfolio.
Key Responsibilities:
- Develop and implement relevant, innovative and exciting customer value propositions for the HNW and Corporate segment.
- Develop and maintain an expert level of customer insight for the given segment, across preferences, lifestyle needs and purchasing criteria both current and emerging
- Research, review and evaluate investment ideas from all sources, construct portfolios by assessing security selections of the HNW and Corporate entities
- Source for HNW and Corporate partnerships to drive acquisition, ensuring close business performance monitoring of the segment, including satisfaction levels, usage, service adoption, revenues and margins
- Perform analysis of the market information and competitive intelligence to identify broad business initiatives that provide an appreciable return on financial investments
- Create a good understanding of the objectives for the section among the team members, and managing the section’s performance and overall quality of its output
Qualifications and requirements:
For this position, the successful applicant will be an experienced card specialist and marketing strategist. The applicant will be a customer centric, business-driven, and highly innovative, revenue generator, with accountability for the long term vision and profitable growth of the high net worth client and corporate product line and customer segment. A proven track record of building and strong working relationships with internal and external customers is a must.
Minimum qualifications and experience:
- A University degree from an institution recognized by the Commission for University in a Business–related field
- Possession of a postgraduate degree or professional qualification in a business related field will be an added advantage.
- At least 3 years’ experience in general banking with 3 years’ experience in card acquiring and 2 years in; VISA and MASTERCARD operations, Customer service, Sales and marketing
The above position is demanding for which the bank will provide a competitive package for the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level e-mail and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke
NB: In the event that you are successful, we will require that you provide us with a Certificate of Good Conduct that is not more than 6 months old.
To be considered your application must be received by May 4, 2015.
Only short listed candidates will be contacted.
JOB REF: RB 35/2015
