National Position based in Nairobi with frequent travel to Northern Kenya
The Programme Officer – Complaints and Grievances under HSNP II will provide support to the execution of the programme by managing data and information collected from the complaints and grievances database. S/he will be responsible for following it up to ensure that NDMA has acted on it.
The candidate will have a Bachelor’s Degree in information technology, 3 years’ work experience preferably with an NGO with at least one year in monitoring and evaluation. He/she will have experience in data collection, processing, analysis, interpretation and management using various database software as well as knowledge of data quality measurements, analysis methodologies and reporting tools.
For more information, attached please find a detailed job description for these roles and the person specifications.
How to apply:
To apply, send an updated CV and covering letter explaining how you meet the criteria for the role. Please indicate the position you are applying for in the subject line of your email to jobs.ewca@helpage.org