Orange Telkom
Position: Business Analyst – Business Market
Region: Nairobi
Reporting to: Business Analysis Manager
Range: R3
Department: Marketing & Strategy
Role Purpose: He / She will be responsible for business analysis and reporting that focuses on service strategy, operations improvement, and product performance in BM.
Key Duties and Responsibilities
Data mining/statistical analysis to identify trends and provide business intelligence for timely and accurate decision making.
Writes and implements test and inspection procedures to obtain the defect information needed for analysis, and report findings from test and inspection data to management.
Develop an in-depth understanding of assigned product(s) and underlying models Tracking, management and analysis of service request backlog for management reporting
Provide assistance with oversight, guidance, and to ensure familiarity with the established BM policies, practices, and procedures. Give recommendations on processes and system improvements to enhance efficiency
Align with Controlling team in Finance department during the monthly closure to make sure the business trends are properly reported
Liaise with IT&N on data quality control.
Analyze and share with product managers and management any unusual business trends on sales and usage of the BM products.
Propose ad hoc analysis to investigate deeper into an usage pattern per product or product sales.
Academic / Professional Qualifications
University Degree in Business Management, Finance or related field
A minimum of three years relevant experience is required
Telecommunications industry bias will be an added advantage.
Knowledge of database applications, spread sheet design
Knowledge of reporting writing software
Key Competencies:
Creative and innovative
Good communication skills
Deliver results and meet strict deadlines
Ability to work under pressure
Relationship management skills
Strong planning, organization and time management skills
Proactive, demonstrates initiative
Attention to detail
Drive to get it done
Customer orientation
This position is opened to Kenyan citizens only.
If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.
Application should be sent by latest 9th July 2015, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees.
Apply through recruitment@orange-tkl.co.ke and quote the job title in the subject field.
Only shortlisted candidates will be contacted.
