CIC Insurance Group (Medical) Job

CIC Insurance Group is the leading Co-operative insurer in Africa and one of the top three insurance companies in the country.CIC Insurance Group consists of three subsidiaries; CIC General Ltd, CIC Life Assurance Ltd and CIC Asset Management Ltd; currently CIC has businesses operating all over Kenya with 19 branches.
In order to execute its ambitious growth and expansion strategy, CIC wishes to recruit high caliber individuals to fill the following position:
1. Policy Administration Assistant - Medical
Job Purpose: Responsible for customer service in the Underwriting section, particularly tasks involving policy membership, premium changes and endorsements in the course of the cover period.
Duties & Responsibilities

Process and maintain accurate membership records (entry and exit of members into and from existing policies)

Process premium debit/credit notes, member schedules and premium statements.

Processing and timely dispatch of membership cards to clients and intermediaries.

Dispatch renewal notices to clients, Brokers and Agents at least 3 months to the policy renewal date.

Processing Agents’ commissions.

Administration and maintenance of outpatient fund accounts for allocated policies

Prompt collection of outstanding premiums.

Handle customer service issues relating to membership, scope of cover, premiums and commissions.Academic Qualifications

Bachelor’s degree in any business related field.Professional Qualifications

Good progress towards achievement of the Insurance Diploma from College of Insurance or Chartered Insurance Institute (UK)Relevant Work Experience

2 Years working experience in underwriting of medical business with a reputable insurance company, Broker or HMOSkills, Knowledge and Competencies

Excellent presentation and training skills

Team player with good people relations and excellent negotiation skills

Integrity and ethical values are a core requirementHow to Apply
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title.
For example: Ref: Application for POLICY ADMINISTRATION ASSISTANT – MEDICAL
2. Business Development Officer - Medical
Job Purpose: The Business Development Officer is responsible for market development and sales for the independent Agents distribution channel.
He/She will ensure that cordial relations are maintained with partner agencies based on sufficient customer service to translate into new business.
Duties & Responsibilities

Maintaining Agents relationship by identifying partner agents and nurturing excellent relations with them through constant contact and excellent customer service in order to facilitate a steady inflow of business.

Prospect for new business quotations from agents and direct clients. Close follow up to ensure at least 60% conversion of the quotations done into new business.

Co-ordinate business promotion activities e.g. branding and advertising for the various markets.

Maintain and circulate quality management reports.

Product Development by working closely with the underwriting team by giving feed-back on market dynamics and customer needs to facilitate continues review and enhancement of products.

Timely follow up of bid bonds for unsuccessful tenders within the quarter of participating month.

Ensure reliable technical support to agents through effective business presentations and business meetings.

Debtors management: work closely with the membership administration team to ensure that outstanding premiums are collected promptly.

Continuous training of agents on product knowledge.Academic Qualifications

Bachelor’s Degree in Commerce or any other Business related field.

KCSE Grade C+ and above.Professional Qualifications

Diploma in Insurance from College of Insurance or Chartered Insurance Institute (UK)Relevant Work Experience

3 Years experience in Medical, 2 years in Marketing, Business Development & Relationship Management gained from a reputable insurance Company/HMO or Insurance Brokerage.Skills, Knowledge and Competencies

Excellent presentation and training skills

Team player with good people relations and excellent negotiation skills.

Integrity and ethical values are a core requirementHow to Apply
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title.
For example: Ref: Application for BUSINESS DEVELOPMENT OFFICER – MEDICAL
3. Provider Management Assistant - Medical
Job Purpose: To ensure retention of medical business by enhancing good relationship with the appointed service providers.
Duties & Responsibilities

Maintain excellent relationship with the service providers.

Hospital audit and accreditation for panel maintenance and support.

Review existing contracts and negotiate with service providers for fair rates/discounts.

Proper provider relations and forensic unit document management.

Conduct impromptu audits of the medical service providers, to ensure all our contracted providers adhere to CIC rules and procedures regarding member access to service and policy exclusions.

Implementation of capitation project at the service provider level.

Ensure new providers are installed with SMART at entry into the panel and ensuring all existing providers are compliant.Academic Qualifications

Diploma in Nursing (A Degree in Nursing or health systems management will be an added advantage).Professional Qualifications

Registered Nurse.Relevant work experience

2 Years working experience in a medical facility.

Experience in Medical Insurance will be an added advantage.Skills, Knowledge and Competencies

Excellent presentation and training skills

Team player with good people relations and excellent negotiation skills.

Integrity and ethical values are a core requirement.If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title.
For example: Ref: Application for PROVIDER MANAGEMENT ASSISTANT – MEDICAL
4. Underwriting Assistant - Medical
Job Purpose: A key role in Underwriting, Medical Business
Duties & Responsibilities

Processing of membership movements (new members and exits)

Preparing premium debit/credit notes, members schedules and premium statements and dispatch the same to clients.

Ensuring renewal notices are dispatched to clients and intermediaries.

Policy renewal – membership update and premium costing

Preparing and issuing policy documents and renewal endorsements.

Efficient administration and maintenance of outpatient fund accounts.

Prompt collection of outstanding premiums for allocated policies.

Preparing scheme performance reports and advising on adverse trendsAcademic Qualifications

Bachelor’s Degree in Commerce or any other Business related field. (Actuarial Science an added advantage)

KCSE Grade C+ and above.Professional Qualifications

Good progress in AIIK or ACIIRelevant Work Experience

2 Year experience in the insurance industry particularly Medical underwriting.Skills, Knowledge and Competencies

Excellent analytical and negotiation skills.

Good interpersonal and presentation skills.

Good communication skills both verbal and written.If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title.
For example: Ref: Application for UNDERWRITING ASSISTANT – MEDICAL
To:
The Group Human Resources Manager
CIC Insurance Group Ltd
Strictly through Email: recruitment@cic.co.ke
The application should reach us by close of business on 27th March, 2015.
Please note only short listed candidate will be contacted.
If you do not hear from us by 31st March, 2015 consider your application unsuccessful.