Purpose:
Reporting to the Senior Manager, Acquiring and Support, the position is responsible for the growth and support of the acquiring card business portfolio, by being the direct contact person with different sectors across the region, such as supermarkets, hospitality industry, national and county government, Mobile POS, education, health and insurance.
Key responsibilities:
- Support the development of and lead the execution of the acceptance strategy around the various sectors
- Carry out recruitment drives for merchants within the sectors, carry out merchant training as well as ensure solid relationships with merchants
- Implement the acquiring business projects whilst developing a keen understanding of market trends to determine impact to the business sectors
- Perform analysis of the market information and competitive intelligence to identify broad business initiatives that provide an appreciable return on financial investments
- Conduct regular reviews on market trends and study competitor activities to identify opportunities
- Create opportunities by researching and identifying issues then creating resolution strategies in support of the merchant acquirer relationships within the sectors
Qualifications and requirements:
For this position, the successful applicant will be an experienced card specialist and marketing strategist. The applicant will be a customer centric, business-driven, and highly innovative, revenue generator, with accountability for the long term vision and profitable growth of the product line and customer segment.
The sector roles are clustered into 1. Supermarkets’ Sector 2. Hospitality Sector 3. Mobile POS, National and County Government Sector 4. Education, Health and Insurance Sector. Candidates are requested to indicate their preference e.g Sector Manager, Supermarkets before or after the job reference.
Minimum qualifications and experience:
- A University degree from an institution recognized by the Commission for University in a Business–related field
- Possession of a postgraduate degree or professional qualification in a business related field will be an added advantage.
- At least 3 years’ experience in general banking with 3 years’ experience in card acquiring and 2 years in; VISA and MASTERCARD operations, Customer service, Sales and marketing
- Exposure and good understanding of any of the four sectors indicated above
The above position is demanding for which the bank will provide a competitive package for the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level e-mail and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke
NB: In the event that you are successful, we will require that you provide us with a Certificate of Good Conduct that is not more than 6 months old.
To be considered your application must be received by May 8, 2015.
Only short listed candidates will be contacted.
JOB REF: RB 44/2015
