Jobs at Kenya Revenue Authority
by Unknown | at 5:33 AM
Kenya Revenue Authority is the principal revenue collection agency for the government of the Republic of Kenya.The Authority’s vision is to be the leading revenue authority in the world, respected for professionalism, integrity and fairness.
The Authority is seeking a result-oriented and self-driven individual with high integrity to fill the following vacant position:
Kenya School of Revenue Administration (KESRA)
Chief Manager - Business Development & Marketing
Grade KRA '7'
Reports To: Head, KESRA
Supervises:
1. Manager - Strategic Planning
2. Manager - Research and Consultancy
3. Manager - Marketing and Communication
Job Summary: The primary role of the Business Development Manager is to prospect for new clients by networking, advertising or other means of generating interest from potential clients as well as improve the relationship to grow and retain existing accounts by presenting new solutions and services to clients
Key Responsibilities
General management
Participate generally as a member of KESRA’S management team, assisting in development of the school’s strategic agenda, annual operating plans and budgets.
Develop an annual marketing plan to meet agreed KESRA’S objectives.
Deliver all marketing activity, materials, and online presence with agreed budget.
General administration management including evaluation of potential bids
New business development
Prospect for potential new clients and turn this into increased business.
Call as appropriate within our market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network.
Identify potential clients, and the decision makers within the client organization.
Research and build relationships with new clients.
Set up meetings between client decision makers and KESRA leadership team
Participate in pricing the solution/service
Client retention
Present new products and services and enhance existing relationships.
Work with technical staff and other internal colleagues to meet customer needs.
Arrange and participate in internal and external client debriefs.Business development planning
Attend professional and stakeholders functions, such as association events and conferences, and provide feedback and information on market and creative trends.
Present to and consult with KESRA leadership on business trends with a view to developing new services, products and dissemination channels.
Identify opportunities for campaigns, services, and dissemination channels that will lead to an increase in sales.
Using knowledge of the market and competitors, identify and develop KESRA’s unique selling propositions and differentiators.Management and research
Submit progress reports and ensure data is accurate.
Ensure that data is accurately entered and managed within the KESRA’s Client Relationship Management System.
Forecast sales targets and ensure they are met by the team.
Track and record activity on accounts and help to generate sales to meet targets.
Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
Ensure all team members represent KESRA in the best light.
Present business development training and mentoring to business developers and other internal staff.
Research and develop a thorough understanding of the company’s people and capabilities.
Understand KESRA goal and purpose to enhance KESRA’s performance.
Manage all aspects of KESRA marketing materials production, event participation and online presence.Academic and Professional Qualifications / Experience
A degree in Marketing or Social studies in a relevant field
A Masters degree in a relevant field will be an added advantage.
A diploma in relevant field
Membership with a relevant professional body
Exemplary work performance
8 years relevant experience with Six (6) years proven experience in market research, business development planning.Core Technical Competencies Required for the Role
Strong business and external environment awareness
Strong negotiation, influencing and persuasive skills
Innovation and Creativity skills
Teamwork and Collaboration skills
Strategic leadership skills
Organisation and Administrative skills
Human Relations skills2. Job Title: Manager, Payroll
KRA Grade '6'
Department: Corporate Support Services
Division: Human Resources
Section: Compensation and Benefits
Reports to: Chief Manager, Compensation and Benefits, and HR Administration
Direct Reports:
1. Officer, Payroll
Responsible for: Manage the Authority’s payroll, payroll reports and related documents, ensuring payroll accuracy and compliance with applicable regulations.
Tasks and Outputs:
Manage payroll workload to meet operational requirements
Ensure payroll is processed in an accurate, compliant and timely manner
Direct the preparation of payroll related documents
Oversee compliance with statutory reporting and filing requirements
Compile data from payroll sources
Prepare relevant weekly, monthly, quarterly and year-end reports
Monitor the accurate processing of the payroll in relation to staff appointments, transfers, promotions and terminations
Prepare and review payroll account reconciliations
Maintain accurate account balances
Review and improve payroll policies and procedures
Oversee the maintenance of current employee data systems
Ensure all payroll information and records are maintained in accordance with statutory requirements
Support all internal and external audits related to payroll
Process payroll checks for executive staff
Interpret new legislation impacting payroll
Manage and resolve issues relating to payroll production
Maintain employee confidence and protects payroll operations by keeping information confidential.
Completes operational requirements by scheduling and assigning employees; following up on work results.Skills Required
Minimum qualifications
Degree in human resource management and technical/professional qualifications
Higher Diploma in HRM
Minimum years of experience
5 years in relevant specialization
Experience in designing salary & benefit structures
Experience in Payroll ManagementCompetencies required for this Role:
Sound leadership and management abilities
Excellent planning and organizational skills
Ability to build cohesive teams and to achieve goals through teamwork
Strong analytical skills
Excellent networking and negotiation skills
Strong interpersonal and communication skills
Results oriented and ability to work under pressure
Computer proficiency in the standard packages (word processing, e-mail and internet use).3. Job Title: Manager, HR Administration and Services
KRA Grade '6'
Department: Corporate Support Services
Division: Human Resources
Section: Compensation and Benefits
Reports to: Chief Manager, Compensation and Benefits
Direct Reports:
1. Officer, Records
2. Officer, HRMIS
3. Officer, Service Delivery
Responsible for: Effective maintenance of employee records and administration of the HRMIS, as well as provision service delivery to customers.
Tasks and Outputs:
Oversee the efficient running and management of the HR open and confidential registries;
Ensure seamless communication of information from employee sourcing and update of records to facilitate data integrity;
Responsible for HR records management and administrative process improvements
Manage all front line requests for information, processing, and support
Ensure that all HR transactional and administrative end to end processes are working effectively and efficiently for continued operational excellence
Be the first point of contact for all HR-related queries.
Provide clarification of HR policies and procedure
Oversee department functions of the human resource information management systems.
Help maintain data integrity in systems by running queries and analyzing data.
Manage and design the mapping of all HRIS tables to ensure accurate data capture that promotes prudent compliance and enables comprehensive reporting.
Ensure accurate documentation process manuals are designed and updated for all HRIS processes.
Train staff and new system users on new processes/functionality.
Assist in the review, testing and implementation of HRMS system upgrades or patches.
Collaborate with IT staff to coordinate application of upgrade or fix.
Collaborate with other HRMS users (Payroll, Accounting, etc.) to ensure integrity of the HRIS.
Advise management on organizational policy matters related to the HRIS.
Carry out employee reference checks
Manage employee exit process including administering employee exit interviewSkills Required
Minimum qualifications
Degree in human resource management and technical/professional qualifications
Higher Diploma in HRM
Minimum years of experience
4-6 years’ experience in relevant specializationCompetencies required for this Role:
Sound leadership and management abilities
Excellent planning and organizational skills
Ability to build cohesive teams and to achieve goals through teamwork
Strong analytical skills
Excellent networking and negotiation skills
Strong interpersonal and communication skills
Results oriented and ability to work under pressure
Computer proficiency in the standard packages (word processing, e-mail and internet use).4. Job Title: Manager, Regions Support and Business Partners
KRA Grade '6'
Department: Corporate Support Services
Division: Human Resources
Section: Employee Resourcing
Reports to: Chief Manager, Employee Resourcing
Direct Reports:
1. HR Business Partner, DTD
2. HR Business Partner, CBC
3. HR Business Partner, Regions (5)
4. HR Business Partner, CSSD
Responsible for: Manage, coordinate and oversee smooth operations of HR Programmes in all Regions as well as other business departments.
Tasks and Outputs:
Administer performance management systems
Identify staff vacancies and initiate recruitment process
Ensure all HR policies and procedures are understood and implemented consistently across the Authority
Analyse staffing and employees disciplinary issues.
Advise managers on organizational policy matters and recommend needed changes
Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
Analyze training needs to design employee development programs.
Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
Analyze statistical data and reports to identify and determine causes of staff issues and develop recommendations for improvement of organization's personnel policies and practices.
Represent department at staff related hearings and investigations.
Prepare region and business units personnel forecast to project employment needs.Skills Required
Minimum qualification
Degree preferably in Social Sciences / HRM/ Business
Masters will be an added advantage
Higher Diploma in Human Resource Management
Membership to Professional Body (IHRM)Minimum Experience
4-6 years in relevant specializationCompetencies required for this Role:
Strong leadership, managerial and administrative skills;
Excellent planning, organizational and analytical skills;
Computer proficiency in the standard packages (MS Office);
Excellent judgment and decision making capabilities;
Excellent communication and interpersonal skills ;
Excellent presentation skills;
Resilient, focused and results oriented individual;
Self motivated and dynamic individual;
Team player5. Job Title: Manager, Human Resource Planning
Grade KRA '6'
Department: Corporate Support Services
Division: Human Resources
Section: Employee Resourcing
Reports to: Chief Manager, Employee Resourcing
Direct Reports:
1. Assistant Manager, Organizational Design
2. Assistant Manager, Contracts Management
Responsible for: To deliver solutions to support effective workforce planning and modelling in the effective management of the KRA resources, including recruitment, promotion and transfer processes that meet both the short and long term resourcing needs that support strategic priorities.
Tasks and Outputs:
Regularly engage with departments as appropriate, in order to ensure that the company engages in best practice in employee resourcing
Proactively support and advise managers on the recruitment and selection of staff at all stages of the process, to ensure that recruitment is carried out in line with the appropriate guidelines and as effectively as is possible
Participate in the Workforce Planning Committee to ensure that decisions regarding the recruitment and retention of sufficient trained officers is underpinned by the analysis and data from workforce modelling activities and that all necessary information is available which enables appropriate decisions to be made.
Develop, manage and update as necessary, an establishment and workforce planning framework including vacancy forecasting model, to provide informed HR resourcing and workforce planning advice to the appropriate decision makers
In liaison with the appropriate managers and officers, to lead the design and development of new roles in company, to ensure they address the needs of the organisation in terms of accountabilities
Develop and manage a set of systems and processes for effectively establishing the needs of the organisation in terms of resourcing and workforce planning , to ensure that an awareness of the organization’s needs in these areas is maintained, and that action can be planned to address these needs
Provide monthly reports, and other information as appropriate, to Finance, and Performance Departments, to ensure that management have access to all appropriate information regarding resourcing and workforce planningSkills Required
Minimum qualification
Degree preferably in Social Sciences / HRM/ Business
Masters will be an added advantage
Higher Diploma in Human Resource Management
Membership to Professional Body (IHRM)Minimum Experience
4-6 years in relevant specialization
Experience in Manpower projections specifically demand and supply forecasting
Competencies required for this Role:
Strong leadership, managerial and administrative skills;
Excellent planning, organizational and analytical skills;
Computer proficiency in the standard packages (word processing, e-mail and internet use);
Excellent judgment and decision making capabilities;
Excellent communication and interpersonal skills ;
Resilient, focused and results oriented individual;
Self motivated and dynamic individual;
Effective presentation skills
Keen eye for detail;
Team player6. Job Title: Chief Manager, Compensation and Benefits, and HR Administration
Grade KRA ‘7’
Department: Corporate Support Services
Division: Human Resources
Section: Compensation and benefits
Reports to: Deputy Commissioner – Human Resources
Direct Reports:
1. Manager, HR Administration and Services
2. Manager, Payroll
3. Manager, Benefits
Responsible for: Responsible for managing salary classification and compensation programs, overseeing the implementation of compensation and benefits, analyzing compensation data, evaluate job positions to determine classification of salaries, administration of employee insurance and staff pension.
Tasks and Outputs:
Formulate the compensation strategy and policy aligned to KRA’s business needs and develop and manage related policy, procedures and systems.
Coordinate employee reward and recognition process.
Design, manage and implement salary classification and compensation programmes.
Conduct analysis and report on compensation and benefits.
Conduct competitive analysis, merit increases and salary structure.
Conduct surveys to ensure appropriate compensation in KRA.
Forecast the budget for salary increases.
Administer and manage employee insurance, pension and gratuity plans.
Preparation of relevant management reports.
Carry out annual reward related equality audits ensuring fairness and consistency in the operation of reward recognition and benefits strategies and related policy procedures and systems.
Develop and maintain ways to monitor and keep abreast of external job market reward recognition and benefits policies and explore progressive reward that optimizes the HR expenses budget.
Interpretation and compliance of legislation relating to compensation and benefits regulations.
Manage salary administration and payroll management.
Monitor and control staff costs
Manage the collection, storage and update of staff records.
Manage HRIMSKnowledge & Skills Expected
Degree preferably in Social Sciences / HRM/ Business
Masters degree in a relevant field an added advantage
Professional qualification in HR will be a distinctive advantage
Experience in progressive HR environment
Knowledge of HRIMS will be a distinctive advantage
Proficiency in MS Office packagesCompetencies required for this Role:
Strategic thinking
Team leadership
People management
Good interpersonal skills
High level of integrity
Good written and verbal communication skills
Attention to detail
Honesty7. Job Title: Chief Manager - Customer Experience
Reports to: Deputy Commissioner Marketing and Communications
Grade KRA ‘7’
Direct reportees:
1. Manager Support Centres
2. Manager Tax Payer Education
Main Purpose of Job: The overall purpose of the job is to ensure that the Authority is customer centric. Ensure the organisation has the policies, systems, processes, people and competencies to prioritise and respond to customer needs.
That the organisation can ably predict and respond to the customer needs.
Department: Strategy, Innovation
Division: Marketing & Communication
Key performance areas
Customer Service Strategies
Design and develop the Authority’s customer service strategy that is aligned to the Authority’s vision and mission
Lead the implementation of the customer facing strategies and manage dispersed customer facing agents.
Ensure participation and buy in of customer service strategy by all heads of departments
Develop a Customer Service Charter
Advise and guide all other departments on customer service standards. Ensure all are aware that customer service is indeed a responsibility for all.
Develop and roll out a system to monitor and track customer satisfaction levels
Serve as customer advocate with senior management
Improve service standards at all customer service touch points.Customer Intelligence Administration Function.
Develop strategies for capturing customer related data
Gather intelligence related to the wants and needs of current and targeted customers
Ensure that customer research findings are understood, tracked and acted upon
Analyse and translate data into information for decision making
Carry out formal customer service surveys and research
Provide support and counsel to the Authority key functions who incorporate customer experience strategies into CRM business processes
Analyse customer related data and identify trends, wins, and potential
Own the end-to-end customer experience from on boarding to on-going communication to renewal.Staffing
Working closely with the Human Resource Resourcing, ensure the careful selection of the ideal customer contact staff
Develop job competencies matrix and use this to match people to jobs. Design competency assessments programmes for recruitment and promotions purpose
Carry out staff exit interviews
Constantly assess customer changing requirements and technological advancement in order to identify emerging staff competency requirements
Develop and effective job rotation system
Develop a strong succession plan.Staff Development
Engage technical departments in the development of inhouse training programmes for own staff
Analyse system data and identify opportunities for refresher training
Constantly assess the staff development needs
Organise on the job and formal training for all the staff
Organise technical training of own staff by the technical departments
Ensure discipline and take action as recommended by HR department
Appraise all the direct report staff, ensure effective performance appraisals are carried out on all the departmental staff.
Working closely with technical departments, develop a very effective orientation programme
Suggest training initiatives and work with company president on implementing training manuals, multi-media visual aids, and other educational materials.Staff planning and motivation
Develop effective employee work schedules and duty roaster that accounts for the nature of the work and ensures staff are not overworked and remain energized
Develop and maintain and effective shift system
Ensure the physical environment matches the demands of the job
Priorities staff physical health and comfort
Develop non-monetary incentive programmes for the staff.Customer Service and technology
Identify and employ technology solutions to drive efficient and effective customer interactions
Identify process, and technology capabilities required to deliver desired customer experiences in market, and plan for the implementation of those experiences
Ensure all staff are well trained on the adopted technology
Ensure all equipment is safe, secure and is being used as appropriate.Tax Payer Education
Coordinate with the relevant departments in the design of tax payer education events
Advise the relevant departments on customer interface issues
Develop systems and processes of gathering data from the participating tax payers during the tax payer events
Ensure all tax payer literature plus the KRA promotional literature is written in a professional and attractive manner that reflects the organsations image and branding
Ensure Customer Service staff are present at Tax Payer events and they resolve customer issues face to face.Resource Centre
Design and develop a physical and online resource centre of tax payer education materials
Responsibility and security of KRA promotional materials. Ensure effective distribution of the same
Advise the DC-Marketing on customer relevant promotional itemsCustomer Website Management
Work closely with the technical team to ensure that the websites are informative, user friendly and interactive
Set and monitor web visitors’ queries turn around times by Customer Service staff
Ensure technical questions by customers that need response from specific departments are follow up and concluded within reasonable time
Ensure all the KRA literature is well edited and visually attractive an that they meet the
Ensure all literature in websites is well edited both in language and technical soundness
Ensure all information is well updated.Budgets
Draft department budgets for approval by DC Marketing
Draft budgets for specific events and monitor the same
Prepare and present financial reports for events/Campaigns for the DC.
Participate in development of TORs for departments’ procurement requirements.
Work closely with DC and Procurement department
Regularly prepare budget reports for review by DC MarketingSkills and Knowledge Job Demands
Minimum Academic Requirement
A Bachelor’s Degree in Marketing, Public relations and Customer care related Field
Masters degree will be an added advantageSpecialist Training and Membership to professional Association
Training and membership to any of the following:
Institute of Customer Service
Certificate in Customer Care and Marketing
Chartered institute of Marketing(CIM)
Chartered institute of Public relations(CIPR)Minimum Years of Relevant Experience
At least 10 years of involvement in customer experience improvement processes in a large operation in either the public or private sector
5 years of which must be in senior managementCompetencies
Excellent written and oral communication
Data analytical skills
Indepth awareness of Customer Relationship Management systems
High ICT knowledge
Market Research skills8. Job Title: Chief Manager - Stakeholder Engagement
Reports to: Deputy Commissioner Marketing and Communications
Grade: KRA '7'
Direct reportees:
1. Manager Private Sector
2. Manager Public Sector
Two Assistant Managers (Public and Private Sector)
Department: Strategy, Innovation & Risk Management
Division: Marketing & Communication
Main Purpose of Job: To drive voluntary compliance, the Authority seeks to drive relationship management across its stakeholder audience.
The role shall establish, develop and maintain strategic relationship with all key stakeholders.
Key stakeholders include private sector, public sector, development agencies and the civil society among others.
Understands the environment in which the stakeholders work in and ensures the Authority accessibility by stakeholder decision makers and influencers.
Key Performance Areas
Stakeholder Engagement Strategy Development
Initiate and participatively develop the Authority stakeholder engagement strategy
Establish stakeholder inhouse support processes and structures
Carry out a stakeholder needs assessment and continuously monitor their needs
Lead the development and implementation of the stakeholder engagement plan in order to identify, build and manage relationshipsNetworks and stakeholder Relationship
Maintain relations and network with government regulators, investors, policy makers, community stakeholders and key decision makers
Seek and pursue opportunities for the organisation to network across the sector
Internally link business units to relevant stakeholders.
Integrate and align external stakeholder programs and coordinate the implementation of relevant plans
Establish and coordinate resources to execute stakeholder engagement strategy
Take initiative in introducing KRA to organised stakeholder groups
Ensure invitation and participate in stakeholder events e.g. Business manager organiztions’ meetings
Develop a clear, strong and presence among all key stakeholders
Develop and maintain a data base of key influencers in stakeholder organsaitions and associationBranding and Marketing recognition.
Ensure that KRA Brand and image is well impended in stakeholder minds
Generate communications to maintain a positive image for the company
Protect the Authority image and brand at all times
Ensure personal demure and presence with stakeholders reflects the desired image of KRA.
Position the Company with key stakeholders and create a positive image of the organization.
Drive brand and marketing issues for the organization.
Liaise with the policy units of Customs and Border Control and Domestic Taxes department.Stakeholder Events
Identify opportunities for Stakeholder events
Organize event while ensuring participation by representatives of the relevant departments within KRA
Identify opportunities for the Commissioner General and the Commissioners to meet the stakeholders.
Provide stakeholders with all the relevant promotional literature
Invite the relevant technical managers to stakeholder events and ensure a one-stop information source for themStakeholder Needs identification
Carry out structured research on stakeholder needs
Collect data and translate into information and share with the relevant managers
Identify sources of data on stakeholders eg Kenya Bureau of statistics, Vision 2030 etc
Design methods of monitoring stakeholder perceptions and experiences with the AuthorityBudgets
Draft department budgets for approval by DC Marketing
Draft budgets for specific events and monitor the same
Prepare and present financial reports for events/Campaigns for the DC.
Participate in development of TORs for departments’ procurement requirements.
Work closely with DC and Procurement department
Regularly prepare budget reports for review by DC MarketingSkills and Knowledge Job Demands
Minimum Academic Requirement
A Bachelor’s Degree in International Relations, Economics, Mass Communications, Media Management and Marketing or related Field.
Masters in Policy issues/MBA will be an added advantage
Post graduate diploma in Marketing preferably MCIM.
Specialist Training and Membership to professional Association
Certification and registration with any relevant professional association.
Certificate in media management and mass communications
Certificate in international relations
Chartered institute of Marketing
Chartered institute of Public Relations.
Postgraduate qualification in Marketing or SalesMinimum Years of Relevant Experience
Minimum of 8 years’ experience in similar or near similar environment
5 years of which must be in senior managementCompetencies
Demonstrated networking capacities.
Excellent written and oral communication
Strategic planning skills
Event management and organisational skill
Good leadership skills
Generally very well informed9. Job Title: Chief Manager - Public Relations and Communications
Grade KRA ‘7’
Reports to: Deputy Commissioner Marketing and Communications
Direct reportees:
1. Manager Media Relations
2. Manager Change communication Strategy
3. Manager Marketing (2 positions)
Department: Strategy, Innovation & Risk Management
Division: Marketing & Communication
Main Purpose of Job: Maintain and manage the reputation of the Authority through targeted audience researches and creation of messages that customer and stakeholder concerns and expectations.
Develop and roll out communication strategies that maintain and enhance the KRA public image.
Key Performance Areas
Communications and PR Strategy Development
In participation with other departmental heads, develop and implement an integrated, organization-wide strategic Communications plan
Draft and develop PR strategy for KRA. Identify the key PR methods and approaches that meet the Authority requirements
Draft and develop a communications charter, for both internal and external needs and agree with all department heads
Identify and establish multiple channels of communication for both internal and external purposes
Lead the reputation management of the institutionBranding and Communications
Create a brand strategy and engage other departmental heads
Develop branding initiatives, internal Communications and external media relations
Prepare and supervise the production of publicity and promotional materials while ensuring the company standards are maintained
Generate ideas and plans for product design and branding methods
Ensure all activities pertaining to branding are adhered to
Develop good storage and retrieval of branding and promotional materials
Disseminate and ensure internalization of KRA brand internally.Staffing
Working closely with the Human Resource Resourcing, ensure effective recruitment and selection of the right staff in the department
Develop job competencies’ matrix and use this to match people to jobs. Design competency assessment programmes for recruitment and promotions purpose
Constantly assess customer changing requirements and new technological customer interface and ensure the department staff advance their competencies to match this
Develop a strong succession plan.
Carry out staff exit interviewsCustomer Website Management
Work closely with the technical team to ensure that the websites are informative, user friendly and interactive
Set and monitor web visitors’ queries turn around times by Customer Service staff
Ensure technical questions by customers that need response from specific departments are followed up and concluded within reasonable time and within specifications in the Customer Service Charter
Ensure all the KRA literature is well edited, visually attractive and that all meet the Authority image and branding standards
Ensure all literature in websites is well edited both in language and technical soundness
Ensure websites, both internal and external are promptly updates.Internal Communication and Change Management Support
Provide support, advice and be a bouncing board for all Authority Change Management and Culture Change initiatives
With guidance from user departments, develop effective communication tools
Support the OPM Office on the on-going change programme
Ensure the staff websites are well updated and all communication there in is well designed and edited
Design and tailor all key in house and general staff communiqués
Advise all departments on how best to communicate to staff and assist in the development of such materials
Develop, in partnership with other departments, an in house communication strategy and methods
Ensure in company websites are updated promptly.Media Management and Monitoring
Ensure a daily monitoring of the Authority mentions in the media and advise DC Marketing of any key trends and actions
Develop, in cooperation with other Chief Mangers in the department, a Media Crisis communication and Control Strategy.
Ensure the monitoring of editorial content of news sources including newspapers, magazines, trade journals and internet
Ensure social media tracking of KRA mentions such as Facebook, Twitter, blogs, message boards and forums
Monitor the output of the print, online and broadcast media Advice the Manager Marketing DTD/CBC on the required and format of information for media releaseMedia Networks and Relationships
Identify key media decision makers and establish effective relationships
Establish and maintain good networks of media personnel and organizations.
Coordinate media briefings with media personnel
Ensure indepth knowledge of the workings of the different media and media companies
Create, populate and update media personnel and contacts data base.
Technical Department Marketing Support (DTD/CBC)
Coordinate media, PR and Branding activities with the technical departments through the Marketing Managers – Domestic Taxes Department and Customs and Customs and Border Control.
Educate and disseminate branding and communications knowledge and requirements to the technical department
Translate technical information into formats that are customer user friendly
Develop marketing strategies for the technical departments
Edit and package all publications from the technical departmentsBudgets
Draft department budgets for approval by DC Marketing
Draft budgets for specific events and monitor the same
Prepare and present financial reports for events/Campaigns for the DC.
Participate in development of TORs for departments’ procurement requirements.
Work closely with DC and Procurement department
Regularly prepare budget reports for review by DC MarketingSkills and Knowledge Job Demands
Minimum Academic Requirement
A Masters Degree in Journalism, Marketing, Public Relations or related Field
Specialist Training and Membership to professional Association
Certificate in Public relations and communication
Marketing Society of Kenya
Knowledge in public sector and government affairs.Minimum Years of Relevant Experience
Minimum of 8 years experience in marketing, communications or Public relations
5 years of which must be in senior management
Worked with media industry for 5 years
Experience in managing government affairsCompetencies
Excellent written and oral communication
Good leadership skills
Excellent personal presentation and grooming
AssertiveHow to Apply
If you fit the required profile please click here Kenya Revenue Authority to download the Employment form from the KRA website www.kra.go.ke, complete and submit it to the address below not later than 25th September 2015by close of business.
Deputy Commissioner, Human Resources
Kenya Revenue Authority
Times Tower Building, Haile Selassie Avenue
P.O. Box 48240-00100
Nairobi
Notes for applicants:
1. Hard copy applications are to be submitted in sealed envelopes marked “Application” indicating the respective position.
2. Applications may be delivered to the Times Tower Building, Nairobi or sent by postal mail to the address above. Hand delivered applications will be deposited in designated boxes on the Ground Floor of the Times Tower Building.
3. Applications not containing the information stipulated above or those not meeting the prescribed criteria shall not be accepted.
4. Shortlisted candidates will be subjected to oral and or psychometric test interviews. Only candidates who make it to the final selection list shall be contacted.
5. Canvassing shall lead to disqualification.
6. Those who may have previously served in KRA and left the organization in good standing are encouraged to apply.
