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Sunday, August 11, 2013

Customer Service Executive Job in Kenya

by Unknown  |  at  9:02 AM


  • Based in Nairobi and reporting to the Airfreight and Courier Manager.
    The successful applicant will be responsible for the following key result areas:-
  • Prepare export documents
  • Check, verify and allocate supplier invoices for export
  • Coordinate air export shipment collection and delivery to the airport
  • Advise clients on the status of their shipments
  • Maintain export files
  • Bill customers
  • Prepare periodic airline return reports
  • Prepare periodic statistics for the department
  • Compile monthly payment reports for allocated accounts
  • Guide the sales team on preparing quotations to clients
    The applicant should possess the following qualifications:-
  • Diploma in Public Relations/Social Sciences
  • Knowledge in IATA
  • Must have at least 2 years experience in the Logistics industry in Customer Service and documentation.
  • Be computer Literate
  • Excellent verbal and written communication skills.
    Interested candidates should submit their applications and CV to Kenya.hr-recruit [at] bollore.com by 15th August 2013.
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