| Title | mHealth Technology Expert - Nairobi | |
| Job ID | mob-oth-585 | |
| Department | Mobile for Development | |
| Location | Other | |
Description The GSMA m-Health Programme seeks an experienced technical expert to be based in Nairobi. The successful candidate will work closely with the Programme Manager and Regional project teams and provide robust input to the technical aspects of product development, commercial business case formulation and pricing strategies. The technical expert will be accountable and responsible for ensuring the quality and sustainability of the product/services, from guiding the definition and shaping of the requirements through to supporting mobile operators implement the services with strategic partners. Expert communication and execution skills are required to work with a consortia of public and private partners and provide strong technical support to mobile operators to integrate mHealth services and partnerships into current and future business units. Key responsibilities include: • Robust understanding of grant objectives, activities and associated budget. • Support Regional Project team and maintain project plan for engagements in country. • Engage in the product life cycle from strategic planning through to tactical activities. • Understand and guide technical implementations in the context of mobile technologies. • Ensure integration of the new product with the existing business. • Advise on the technical aspects of the business processes. • Advise on appropriate mobile technologies to aid the development of the services. • Ability to define and enable appropriate technical architecture for the product/services. • Assess and provide feedback on the objective analysis of a potential market opportunity to provide a basis for investment. • Support the definition of product strategy and roadmap from which products can be designed, developed and deployed. • Support delivery of product requirements and help with prioritizing features and corresponding justification. • Work with third parties to assess partnerships and licensing requirements. • Maintain close relationship with the market (customers, evaluators, and potentials) for awareness of products needs and perspectives. • Ensure defined operational metrics are met by the product requirements. • Proactively communicate with senior management and key stakeholders on the technical performance of the product. • Analyzing potential partner relationships for the product. • Extracting product model better practices and support tools in the development of future products. | ||
Context GSMA – Mobile for Development GSMA Mobile for Development brings together our mobile operator members, the wider mobile industry and the development community to drive commercial mobile services for underserved people in emerging markets. We identify opportunities for social, economic and environmental impact and stimulate the development of scalable, life-enhancing mobile services. Mobile is the predominant infrastructure in emerging markets. We believe it is the transformative technology that enables us to put relevant, impactful services into the hands of underserved people. Since the creation of GSMA Mobile for Development we have partnered with 46 mobile operators, rolling out 83 initiatives, impacting tens of millions of people across 45 countries. GSMA Mobile for Development - mHealth The GSMA’s Mobile for Development mHealth programme brings together the mobile industry and health stakeholders to improve health outcomes in emerging markets, with initial focus on Millennium Development Goals 4, 5 and 6 across Africa. There are a number mHealth services in the market today, but few currently demonstrate scale, replication or significant impact. A study conducted by the GSMA, reviewing almost 700 mHealth services, showed that less than 1% are significantly impacting health outcomes. In order to unlock the latent potential of mHealth, the GSMA has identified three key barriers that need to be addressed: fragmentation of service delivery; a lack of scale and sustainability across the full reach of mobile networks; and limited, sustainable public private partnerships that are able to replicate or demonstrate impact to the lives of people most at risk in each country. To address these barriers the GSMA is bringing together its mobile industry members and health stakeholders to collaborate to demonstrate a sustainable business case for investment, support implementation of mHealth services in priority markets; and facilitate partnership opportunities between mobile and health stakeholders. The initial focus of this work is on Africa where mobile and ICT can play a big role in helping to fast track Millennium Development Goals 4, 5 and 6. In June 2012, the GSMA’s Pan-African mHealth Initiative was launched with the aim of creating a sustainable public-private partnership to deliver a reference implementation for scaled mHealth services that can be replicated across disease portfolios and countries. For more information go to www.gsma.com/mhealth | ||
Criteria The best candidate will be/have • Very conscientious with high personal standards and excellent attention to detail. • A high sense of responsibility and focus on delivering to commitments. • Ability to manage multiple tasks with high quality and timely delivery. • Enjoys both high level planning and hands on delivery. • Comfortable working in a fast paced, rapidly changing environment. • A strong relationship manager. • A team player with experience of working in a consultative and facilitative environment. Will need excellent English verbal, written, and presentation skills. • Intellectually sharp, self-motivated and passionate about the use of mobile for development and mHealth. Criteria for selection • Extensive experience of establishing and managing complex national, multi-functional programmes/projects working within a matrix environment using virtual team structures. • Graduate Bachelor's degree in computer science, software engineering or equivalent technical degree • Proven success in delivering programmes in a fast changing and uncertain environment with clear evidence of personal involvement in complex technical, commercial and management issues. • Experience working in the mobile telecom industry. • Experience in mobile Value Added Service (VAS) product management. • Database management experience (SQL). • Demonstrated success defining and launching excellent products. • Experience in designing and managing implementation of the commercial aspects of mobile products. • Demonstrable track record of analyzing technical capabilities and market requirements • Excellent written and verbal communication skills. • Formal training/qualification or demonstrate able experience of new product and service development. • Proven commercial acumen and business leadership qualities. • Customer centric thinking, product design and execution. • Proven ability to influence cross-functional and cross-organisational teams without formal authority • Ability to lead others. • Experience of shaping and delivering health based programme would be very desirable. • Able to operate effectively in a flat, geographically diverse, global organisation, delivering projects involving public and private partners. • Ability to demonstrate sound judgment in the escalation of issues and the formulation of solutions. • Willingness to travel on an international basis. The Project Manager will report to the GSMA Mobile for Development mHealth Programme Manager | ||
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