Orange Telkom Regional Sales Manager Job

Position: Regional Sales ManagerRegion: Nairobi
Reporting to: Head of Distribution / Sales
Range: R1L
Department: Mass Market
Role Purpose:
Effective management of all existing mass market sales force within the designated Region: Direct Sales, Indirect Sales and sometimes Corporate Sales.
Maximize results and profitability of the direct channel (shops) and the indirect channel (partners),
Meet the sales targets and ensure wide spread distribution and availability of products (SIM, airtime) in the local market, via effective channel management partnerships.
Key Duties and Responsibilities.
Operational:

To achieve the sales targets of the region

Cascade the company strategy

To ensure the management of the shops and the partners and the corporate sales

To ensure that the customer expectations regarding the standard of services and product knowledge are met, both in its own stores (retail) and in partners stores (indirect sales) in order to increase customer base and to secure Orange revenues

To maximize the level of sales in the area through permanent operational support offered to Shop Manager / ISR and encouraging initiatives in order to take advantage of the market opportunities

To provide support and to verify the correct implementation of all tenders (merchandising)

Participate in the staff recruiting process from shops (shop managers) and indirect sales team.

To explore together with Shop Manager and ISR the achievement of the area, the results of questionnaires sent to customers, churn reports, complaints and to develop action plans for improvement.

To monitor the activities of competition and to prepare together with Shop Manager and ISR action plans.

To ensure interface with other departments and to build relations with them regarding the activity of Orange Shops and a team of indirect sales: Financial Department, Logistics sub-department, etc.

To ensure interface with ITN to enhance the quality of the network and the coverage

To ensure that the plan of setting up a new Orange Shop is respected and implemented properly.Preparing Reports:

sales reports

market reports

activity reports

performance reportsAcademic/ Professional Qualifications

Degree in Business, Marketing or other relevant field (or equivalent):Other

Desirable qualifications: Masters of Business Administration, Membership in related professional organizations or Certifications accreditation in relevant areas

Experience in Telecommunication / ICT industries and good understanding of these services and solutions are preferred

Minimum 6-7 years of experience in sales, distribution and customer service and relationship management, including 2-3 years in a similar position

Experience of group and operation sales, distribution and customer service functionsKey Competencies:

sales skills : ability to build good customer relationships at all levels

management / flexibility : Experienced in managing, developing and motivating a sales team

team-work / collaboration : must be a strong team player with a commitment to value-based leadership

results oriented & good communication skills

initiative & pro-activity : must be self-driven, energetic, resourceful, creative, and possess strong leadership skills

influence & persuasion : ability to project a strong, positive image of him/herself and the CompanyThis position is opened to Kenyan citizens only.
If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.
Application should be sent by latest 21st January 2015, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees.
Apply through recruitment@orange-tkl.co.ke and quote the job title in the subject field.
Only shortlisted candidates will be contacted.