ICT Manager
Purpose and Descriptor of the Role
This role is responsible for delivery of a variety of IT services to support business objectives and is individually accountable for achieving results through others, over periods of 3 months to a year.
Reporting relationships
Key Outputs
The following key outputs are required from this role:
Budget Control
Budget Control
- Responsible for the financial management of the area, including budget and expense monitoring.
Team Effectiveness
- Individually accountable for customer/client service delivery through efforts of a team, for periods of 3 months up to a year.
- Accountable for others' time, task and output quality, for periods of up to 1 year.
- Balances own priorities with directing and motivating others.
- Plans and assigns work over the applicable period.
- Guides and directs staff to achieve operational excellence standards.
- Creates a climate for optimal performance.
- Manages performance.
- Selects potential staff to sustain customer/client service delivery.
Technical Consultation
- Provides consultancy services where required.
Vendor & Contract Management
- Responsible for IT Contracts Management.
- Manages the relationship between service providers and the organization, including negotiations, contractualisation, service and support (SLAs).
IT Service Delivery Management
- Oversees the functional unit and is accountable for the efficient operation of the area.
- Provides thought leadership (operational and tactical focus) for IT resources.
- Ensures continuous service and systems security.
- Responsible for aligning technology and technology support to business needs.
- Responsible for infrastructure management in area of responsibility.
- ICT risk and governance management
Key Competencies
- Technical Knowledge
- Ownership
- Planning & Organizing
- Decision Making
- Business Awareness
- Aligning Performance for Success
Qualification required:
- Bachelor’s degree in Computer Science or related field. A Master’s Degree or Diploma will be an added advantage.
- Minimum of five years working experience in a high commercial ICT environment related to planning, design, development, implementation and maintenance of LAN/WAN and huge commercial ICT infrastructure and networking is required.
- Professional technical qualification in CISCO, WAN/LAN, MPLS and Networks routing technologies. ITIL and project management certificate is an added advantage.
Application procedure:
Applicants should email their applications attaching a detailed curriculum vitae and a letter indicating why they are interested in and qualified for the position and the names of three referees who can provide confidential assessment of their capabilities to a Search Committee.
All communications relating to applications for this position should be addressed to email address: therecexpert@gmail.com.
Applications should be received by 25th July 2013.
Only shortlisted candidates will be contacted.
On the subject matter of the email please indicate the position you are applying for.
