Position | Licensing Specialist Location: Kenya | |
| Job Code | KNLS01 | |
| Responsibility | • Responsible for creating and managing comprehensive account specific licensing annuity plans for his/her country
• Should drive account penetration for EA, through full platform EAs, attach / re-attach and cross-sell / up-sell opportunities, incl. BPOS, MDOP (Microsoft Desktop Optimization Pack), EAP (Enrolment for Application Platform), ECI (Enrolment for Core Infrastructure), whilst supporting license compliancy initiatives
• Must be able to provide licensing consultation (e.g. negotiating tactics, up-selling scenarios) to account and / or opportunity strategies in collaboration with AMs (Inside Account Managers),
• Should be able to define, drive and execute on negotiation strategies and tactics, in collaboration with the AMs
• Responsible for developing accurate, relevant and complete financial analyses for customers, including MS TCO Analysis for Microsoft software purchase and Cost Savings through acquisition and deployment of Microsoft technology
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| Requirement | • Bachelor’s Degree in B.Com, BA or BSc
• Minimum 2 - 3 years’ experience in the related field
• MCP Certifications in either of the below:
a) Designing and providing Microsoft volume licensing solutions for small and medium organizations
b) Designing and providing Microsoft volume licensing solutions to large organizations
c) Planning, implementing and maintaining a Software Asset Management (SAM) program
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| Experience | 2 - 3 years | |
| Desired skills | MCP Certification | |
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| Position | Sales Manager - Solution Sales Location: Kenya | |
| Job Code | KNSMSS02 | |
| Responsibility | • Responsible for managing business development for IT solution & service sales in the demographics assigned
• Should guide and help local sales work force in building their skills for various sales activities like making quality presentations, handling customer objections, negotiation skills, etc.
• Responsible for developing strategy, tactics, sales plans and profit targets
• Must be able to deliver sales by developing relationships with retail partners, managing all strategic alliances/partnerships, identifying and reporting on business opportunities in target markets
• Should achieving targets for revenue, profitability and sales growth
• Should build capacity of work force in the areas of: Business Development, Sales & Marketing, Account Management, Project Management
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| Requirement | • Post Graduate from a reputed Institution, preferable with science background
• Overall 6+ experience in the industry with minimum 4 years+ of experience in a Sales Manager role in IT Sales
• Proven IT Solutions & Services sales management experience, together with a good record of achieving targets
• Experience of managing multiple customers across geographies
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| Experience | 6+ years | |
| Desired skills | Software Solution Sales | |
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| Position | Senior Sales / Account Executive Location: Kenya | |
| Job Code | KNSS/AE03 | |
| Responsibility | • Responsible for meeting minimum sales and collections standards, and visit minimum number of clients per day as set forth by the GM
• Must be able to bring new and repeat Business from their designated accounts (clients)
• Should manage client relationships, client retention, looking for new clients
• Proactively give presentations, seminars and briefings to clients as and when required
• Responsible for doing customer satisfaction survey and giving the inputs to the training manager
• Should analyze the market trends based on customer feedback and update GM about the same
• Should submit MIS and reports as per the guidelines of SM/GM
• Should be very familiar with the latest technologies and products and use software tools on the desktop to track client contact information, communication with potential clients, and other sales-related functions
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| Requirement | • Graduate in a business related or IT field
• Certification in Sales and Marketing will be an added advantage
• At least 3 years’ experience in IT sales
• Extensive knowledge in IT products both Solutions and Training
• Ability to meet deadlines
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| Experience | 3 years | |
| Desired skills | Software Solution Sales and certification in Sales and Marketing will be an added advantage | |
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| Position | Business Development Manager ORACLE/SAP Location: Kenya | |
| Job Code | KNBDM04 | |
| Responsibility | • Responsible for managing, supporting, and supervising the business development department responsible for acquisition of new projects and project bids
• Post Graduate, preferably with Oracle/SAP background
• Proven IT Solutions & Services sales management experience, together with a good record of achieving targets
• Experience of managing multiple customers across geographies
• Must be able to manage the proposal development process and maintain the time-lines for the proposal teams
• Coordinate with sponsors concerning size, standards, conditions and timing of research
• Support marketing activities, including trade/ scientific shows, mailings, etc. Initiate marketing strategies and coordinate actions to influence the market. Planning and preparing presentations
• Should establish and maintain working relationships and communicating new product developments to prospective clients
• Must be able to plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations
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| Requirement | • Overall 6+ experience in the industry with minimum 3 years+ of experience in a Business Development Manager role
• Post Graduate, preferably with Oracle/SAP background
• Proven IT Solutions & Services sales management experience, together with a good record of achieving targets
• Experience of managing multiple customers across geographies
• Outstanding communication skills, both oral and written, and both technical and non- technical, and the ability to work with a diverse group of individuals in a professional and service-oriented manner
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| Experience | 6 years | |
| Desired skills | Hands on experience in managing, supporting and supervising business development department to close new deals with a focus on ORACLE / SAP in the manufacturing domain | |
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| Position | Executive Assistant to CEO Location: Kenya | |
| Job Code | KNEACEO05 | |
| Responsibility | • Responsible for preparing East Africa (Kenya, Uganda and Tanzania) NH Daily collection report
• Should raise final sales, operational, financial and analysis reports for Tanzania, Kenya and Uganda
• Must be able to raise final sales forecaster with pipeline
• Should raise final competition data for Tanzania, Kenya and Uganda
• Should raise final Sales Report-Solution for Tanzania, Kenya and Uganda
• Must be able to track tender on newspaper and maintain tender records
• Responsible for preparing letters and any other documents when needed
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| Requirement | • Diploma in Secretarial studies
• Excellent Communication skills
• Minimum 4yrs of Experience in the same role
• Well organised, time concise and honest
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| Experience | 4 years | |
| Desired skills | Raise Sales, Financial, Operational reports | |
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| Position | Bid Management Lead - Africa Location: Kenya | |
| Job Code | KNBML06 | |
| Responsibility | • Responsible for managing Bid Management Team
• Should handle, manage and monitor Top Key Strategic Deals / Tenders (Category A)
• Should stays on top of Bid Checklist to ensure all stakeholders complete their part on time
• Should be able to work closely and liaise with Sales Admin Manager on communication, preparation and follow up of all tenders with the sales and practice teams
• Should work closely with Finance and Legal Department to ensure all bids submitted are in full financial and legal compliance and provides initial and final check of all bid submissions
• Must be able to provides direct support and seeks information from Account Managers, Business Development Managers and Product Managers on bids, proposals and tender submissions
• Should guarantee that all bids are complete and in full compliance with the selection criteria
• Responsible for submitting consolidated weekly reports from the bid team to management on bids submitted, qualified, shortlisted, won/lost and current status
• Should work with Technical Writers, Practice Directors, Product Managers and Business Development Managers, builds library of bids submitted, proposal templates and relevant solution content for easy access by field sales and practice team
• Coordinate and communicate frequently with BDMs, PDs, GMs and Sales Director to build competitive intelligence database and adds value by analyzing lost tenders and providing input on areas for improvement
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| Requirement | • Graduate or equivalent degree
• 5 - 8 years of verifiable work relevant experience
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| Experience | 5 - 8 years | |
| Desired skills | Hands on experience in managing and monitor Top Key Strategic Deals / Tenders | |
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| Position | Bid Manager Location: Kenya | |
| Job Code | KNBM07 | |
| Responsibility | • Responsible for managing all bids, proposals and tender responses in a given region and report to the Bid Management Lead
• Should handle, manage and monitor the entire bid/tender cycle from creation, preparation, compliance, , monitoring, submission through follow up
• Should manages bid checklist to ensure all stakeholders complete their part on time
• Should work very closely and Liaise with Sales Admin Executive on communication, preparation and follow up of all tenders with the sales and practice teams
• Should work closely with Finance and Legal Department to ensure all bids submitted are in full financial and legal compliance and provides initial and final check of all bid submissions
• Must be able to provides direct support and seeks information from Account Managers, Business Development Managers and Product Managers on bids, proposals and tender submissions
• Should ensure that all bids are complete and in full compliance as per the RFP checklist
• Should submit weekly reports to the bid management lead on bids submitted, qualified, shortlisted, won/lost and current status
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| Requirement | • Graduate or equivalent degree
• 3 - 6 years of verifiable work relevant experience
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| Experience | 3 - 6 years | |
| Desired skills | Hands on experience in managing all bids, proposals and tender responses | |
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| Position | Manager - Sales Administration Location: Kenya | |
| Job Code | KNMSA08 | |
| Responsibility | • Responsible for managing Sales Admin Team to ensure that both sales and practice team members are well supported and all required information is collected from the field and report to Director of sales
• Should provide sales admin support to CEO, Sales Director and Practice Directors on Top Key Strategic Deals/Tenders (Category A) by organizing meetings/calls, providing frequent updates, monitoring progress and following up with the key stakeholders
• Should work closely and Liaise with Head of Bid Management and Bid Management Lead on communication, preparation and follow up of all tenders with the sales and practice teams
• Must be able to provide direct support to Sales Director, Country GM and Practice Directors on bids, proposals and tender submissions with organizing calls, reminders, follow ups, status updates, etc.
• Should submit consolidated weekly reports from the sales admin team to management on weekly activity reports, top strategic deal status, CRM pipeline, etc.
• Should support sales efforts by guiding and administering sales operations; monitoring and reporting sales results
• Responsible for improving communication between sales and practice by ensuring that there is seamless information flow and collaboration across various key stakeholders
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| Requirement | • Graduate or equivalent degree
• 5 - 8 years of verifiable work relevant experience
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| Experience | 5 - 8 years | |
| Desired skills | Hands on experience in managing sales admin team | |
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| Position | Sales Admin Executive - 2 Location: Kenya | |
| Job Code | KNSAE09 | |
| Responsibility | • Responsible for supporting account managers, BDMs and PMs on sales related activities and collects required information from the team for internal consolidation, compliance and reporting and report to Manager - Sales Administration
• Should provide sales admin support to AMs, BDMs, and PMs on opportunities/tenders by organizing meetings/calls, providing administrative support, frequent updates, monitoring progress, and following up with the key stakeholders
• Should provide direct support to field sales and practice team members on bids, proposals and tender submissions with organizing calls, reminders, follow ups, status updates, etc.
• Must be able to monitor and provide sales activity reports from the field sales/practice team
• Should supports sale efforts by guiding and administering sales operations; monitoring and reporting sales results
• Should improve communication between sales and practice by ensuring that there is seamless information flow and collaboration across various key stakeholders
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| Requirement | • Graduate or equivalent degree
• 3 - 6 years of verifiable work relevant experience
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| Experience | 3 - 6 years | |
| Desired skills | Hands on experience in monitoring and providing sales activity Manager - Sales Administration | |
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| Position | Business Development Manager – IMS Location: Kenya | |
| Job Code | KNBDMIMS010 | |
| Responsibility | • Responsible for gathering client business requirements, client solutions and specification design, costing, sales proposals and system prototyping
• Should possess strong analytical skills, process modelling and optimization experience
• Responsible to build and develop the IMS Practice Solutions in the region/country
• Should propose and design solutions to meet customer requirements and address complex business / technical process requirements
• Must be able to develop customer relationship through deep engagement and delivering continuous value by meeting customer expectations and handling issues
• Should participate in RFP/RFQ related to various projects related to Biometric solutions
• Should identify and build GTM to address the region/country
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| Requirement | • Bachelor of Engineering or equivalent
• 2-5 years of verifiable work relevant experience
• Should have application development experience and presentation and representation skills are must
• Pre-sales experience will be preferred
• Industry relevant certifications
• Partner-led sales experience will be an advantage
• Willingness to travel extensively in sub-Saharan region and experience in addressing the sub-Saharan or developing economies will be an advantage
• Experience and exposure to identity management, biometrics, AIDC will be a significant advantage | |
| Experience | 2-5 Years | |
| Desired skills | Experience identity management, biometrics, AIDC will be a significant advantage | |
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| Position | Business Development Manager - Healthcare Location: Kenya | |
| Job Code | KNBDMH011 | |
| Responsibility | • Should advise and recommend areas of program planning, business management, budget execution and program coordination
• Must be able to prepare needs assessments
• Should advise and recommend areas of program planning, business management, budget execution and program coordination
• Must be able to prepare needs assessments
• Should be able to validate resource requirements and developing cost estimate models
• Must be able to conduct and coordinate country/region specific financial, product, market, operational and related research to support strategic and business planning
• Should interpret, evaluate, and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
• Should meet business partners and help them in framing their business needs and gather & document client requirements
• Should build business cases and validate test cases and test results against requirements
• Must be able to help businesses to identify and document workflows
• Should plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required, and presenting study findings to client committees
• Should provide consultative, technical and staff support, as appropriate | |
| Requirement | • Associate’s degree OR Bachelor’s degree in any field
• Demonstrate experience with high-visibility healthcare projects and enterprise-level healthcare providers
• Possess knowledge of project management principles, practices, techniques, and tools
• Should have knowledge and appreciation of business concepts and requirements as applicable to a large academic, research, and/or health care facility, principles of strategic business decision-making
• Should understand business research principles, processes, and techniques
• Possess ability to develop and prepare business analyses and plans and should develop and deliver presentations
• Outstanding communication, consultative and advisory skills, should know the use of survey and market research methodologies, systems, and techniques
• Experience and/or exposure to responding to RFP/RFQ will be an advantage
• Experience in addressing the sub-Saharan or developing economies will be an advantage
• Willingness to travel extensively in sub-Saharan region
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| Experience | 2-5 Years | |
| Desired skills | Hands on experience in managing and driving information system design projects throughout the development life cycle | |
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| Position | SEO Specialist Location: Kenya | |
| Job Code | KESEOS01 | |
| Responsibility | • Responsible for improving organic search result of the website
• Should plan & implement Internet marketing activities for corporate & product websites
• Must be able to develop effective SEO strategies to improve website traffic
• Should have ability to work in a target based environment – Delivery Targets & New Business Targets
• Should understand the requirements of the market & position an appropriate solution
• Responsible for developing optimized content for website & online forums & cover all ROI marketing channels such as Search Engine Marketing, Metasearch, Affiliates Marketing
• Explore potential market, execute market research & hence focus on target market in e-marketing segment
• Should have deep understanding for various traffic analysis tools like Google Analytics for Monitoring & reporting the website performance
• Possess ability to do competitive analysis, analyze website traffic using various tools & generate targeted leads | |
| Requirement | • Graduate from a reputed Institution
• Should have handled SEO, SMO methodologies along with PPC.
• Demonstrated results for increasing site rankings in organic listings
• Various modes to generate qualified leads
• Well versed with different Search engine tools for Keyword research, competitor research, LSI & Content Analysis
• Knowledge on various techniques of On Page Optimization (like URL & page content optimization) & Off Page optimization
• Knowledge on Forum Discussions, Business Listings, Classified Ads, Directory, Blogs, Commenting, RSS
• Knowledge of Google Ad words, Yahoo, Facebook advertising to check landing page performance
• Methods to improve organic performance
• Outstanding communication skills, both verbal & written; technical & non- technical
• Ability to work with diverse group of individuals in a professional & service oriented manner | |
| Experience | 2-5 Years | |
| Desired skills | Experience in optimizing B2B, IT products and software company websites | |
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| Position | Senior Graphics Designer Location: Kenya | |
| Job Code | KESGD02 | |
| Responsibility | • Strong conceptualizing, creative skills and ability to generate different ideas and concepts for print advertisements
• Proficient with creating graphics for Brochures, TV user interface, WEB pages
• Should be responsible for creating print standard / ready art works for media and publications
• Should be responsible for conceptualization and implementation of design solutions for marketing strategies and initiatives.
• Should be responsible for quality check of all art work and do the necessary modifications
• Should be responsible and flexible to work on change requests as and when required
• Should be able to provide quick support to change requests at short notice | |
| Requirement | • Graduate from a reputed Institution
• Minimum 3 years of experience as Graphics Designer and Visualizer
• Fluency in Adobe Illustrator, Adobe Photoshop, IN Design, CorelDraw
• Knowledge of HTML Dreamweaver
• Outstanding communication skills, both verbal & written and both technical & non- technical
• Ability to work with diverse group of individuals in a professional and service oriented manner | |
| Experience | 2-5 Years | |
| Desired skills | Experience in Advertising agency developing advertisement campaigns | |
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| Position | Director – Kenya Development Centre Location: Nairobi | |
| Job Code | KNDR01 | |
| Responsibility | • Responsible for providing leadership to the Program Managers / Project Managers in running the development, RnD and operations and drive the architecture, build, testing, with an aim to meet and excel the customer needs, as well as, internal needs, such as working closely with the Sr. leadership team and achieve operational parameters.
• Should work closely with Global Delivery Head, CEO, Head sales /Practice Heads/ GM Sales in a collaborative manner to grow the business cutting across various Industry verticals and Strategic Business & Customer Units and ensure the RnD function runs successfully as a self-contained Horizontal.
• Should build the foundation for all development and conceptualize different service offerings & solutions to customer, as well as in ensuring the technical development of services for customer contracted work. Would need to take ownership of all key performance parameters to drive the operating margin of the accounts that fall under the Horizontal.
• Should conceive, assess and develop the technology vision for the Horizontal.
• Should be able to design and implement frameworks for performance optimization, scalability, security, reusability for delivery excellence and customer delight.
• Must be able to introduce best practices in software development, agile methodologies and coding standards; institute change when necessary and appropriate.
• Responsible for establishing operating procedures, work assignments, planning, and all project management activities across the horizontal.
• Coordinate with CEO, Head sales /Practice Heads/ GM Sales/ Account Managers in business development, competency building and complete responsibility & ownership for RnD excellence in the respective technology practice area. | |
| Requirement | • Post Graduate from a reputed Institution with Computer Science specialization and preferably a PMP certification.
• Experience at customer site as onsite delivery manager or experience as Technology Practice Head / Delivery Head for Horizontal or Industry verticals.
• Experience of managing multiple customers across geographies and Multi-vendor / SI Program management.
• Fixed Price project management, with SLA based delivery.
• Well-versed with quality management processes.
• Should possess leadership qualities in corporate level or at any SBU/vertical/functional level, with a proven success.
• Should possess outstanding communication skills – verbal & written and both technical and non- technical, and the ability to work with a diverse group of individuals in a professional and service-oriented manner. | |
| Experience | 8+ years | |
| Desired skills | Extensive knowledge in developing applications in Microsoft ERP platforms | |
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| Position | Practice Lead – SAP Location: Nairobi | |
| Job Code | KNPLSAP01 | |
| Responsibility | • Responsible for building SAP practice both from Revenue and competency perspective
• Responsible for mining the existing customers through additional services
• Responsible for providing consulting inputs to the existing customers
• Provide pre-sales support to the sales and bid team as a solution architect | |
| Requirement | • Graduate from a reputed Institution, preferably with a Science Background
• At least 5 years of end-to-end experience in SAP implementation experience
• Certification on any SAP Functional modules
• Proven People Leadership
• Fixed Price project management, with SLA based delivery
• Outstanding communication skills, both verbal and written, and both technical and non- technical
• Ability to work with a diverse group of individuals in a professional and service-oriented manner | |
| Experience | 7 – 10 Years | |
| Desired skills | SAP Functional Modules | |
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| Position | Techno functional Consultant – SAP FICO Location: Nairobi | |
| Job Code | KNTFCFICO02 | |
| Responsibility | • Consult Client on Best Practices, Business Process Reengineering
• Responsible for Design & implementation of Finance & Costing Module
• Provide pre-sales support to the sales team | |
| Requirement | • Finance Graduate from a reputed Institution
• At least 5 years of end-to-end experience in SAP implementation
• Certification in SAP FICO Module
• Outstanding communication skills, both verbal and written, and both technical and non- technical
• Ability to work with a diverse group of individuals in a professional and service-oriented manner | |
| Experience | 7 – 10 Years | |
| Desired skills | SAP FICO Module | |
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| Position | Techno Functional Consultant – SAP – Supply Chain Location: Nairobi | |
| Job Code | KNTFCSAPSC03 | |
| Responsibility | • Consult Client on Best Practices, Business Process Reengineering
• Responsible for design & implementation of Sales, Distribution, Materials Management & Production Planning
• Provide pre-sales support to the sales team | |
| Requirement | • Graduate from a reputed Institution
• At least 5 years of end-to-end experience in SAP implementation
• Certification in SAP MM/SD/PP Modules
• Outstanding communication skills, both verbal and written, and both technical and non- technical
• Ability to work with a diverse group of individuals in a professional and service-oriented manner | |
| Experience | 7 – 10 Years | |
| Desired skills | SAP MM/SD/PP Modules | |
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| Position | Techno Functional Consultant – SAP – ABAP Location: Nairobi | |
| Job Code | KNSAPABAPSC04 | |
| Responsibility | • Should have general understanding of SAP SD/MM/FI/CO processes with focus more on FICO/MM/SD
• Should have experience in, reporting (conventional and interactive), User exits, BDC and Call-Transaction, Interfaces including ALE, IDOC, and BAPI, Module Pool (on-line dialog)
• Should have experience in SAP Script and Smart-Forms, Object Oriented ABAP and Business Add-Ins | |
| Requirement | • Graduate from a reputed Institution
• At least 3 years of end-to-end experience in SAP implementation
• Certification in SAP ABAP Module
• Outstanding communication skills, both verbal and written, and both technical and non- technical
• Ability to work with a diverse group of individuals in a professional and service-oriented manner | |
| Experience | 5 – 7 Years | |
| Desired skills | SAP ABAP Module | |
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| Position | Associate Director – Development Centre Location: Nairobi | |
| Job Code | KNADDC02 | |
| Responsibility | • Provide leadership to Program / Project Managers in running the delivery and operations and drive the architecture, build, testing, with an aim to meet and excel the customer needs, as well as, internal needs, such as working closely with Sr. leadership team and achieve operational parameters
• Work closely & collaborate with Global Delivery Head, CEO, Head Sales /Practice Heads/ GM Sales in a collaborative manner to grow the business cutting across various Industry verticals and Strategic Business Units & Customer Units and ensure the delivery function runs successfully as a self-contained Horizontal
• Build the foundation for all development and conceptualize different service offerings & solutions to customer, as well as in ensuring the delivery of services for customer contracted work. Would need to take ownership of all key performance parameters to drive the operating margin of the accounts that fall under the Horizontal
• Conceive, assess and develop the technology vision for the Horizontal
• Design and implement frameworks for performance optimization, scalability, security, reusability for delivery excellence and customer delight
• Introduce best practices in software development, agile methodologies and coding standards; institute change when necessary and appropriate
• Responsible for establishing operating procedures, work assignments, planning, and all project management activities across the horizontal | |
| Requirement | • Post Graduate from a reputed Institution with Computer Science specialization and preferably a PMP certification
• Minimum 8+ years of experience in a development or R&D center
• Preferable experience at customer site as onsite delivery manager or experience as Technology Practice Head / Delivery Head for Horizontal or Industry verticals
• Experience of managing multiple customers across geographies
• Fixed price project management, with SLA based delivery & Multi-vendor / SI Program management experience
• Offshore DM experience (should have handled a large enterprise accounts or multiple small and medium sized accounts)
• Well-versed with quality management processes
• Any leadership initiatives assumed Corporate level or at any SBU/vertical/functional level, with a proven success
• Good networking capabilities across the Industry and proven leadership qualities
• Ability to work with diverse group of individuals in a professional and service oriented manner | |
| Experience | 10+ Years | |
| Desired skills | Extensive knowledge in developing applications in Microsoft ERP platforms, preferably in Microsoft Dynamics Navision, AX | |
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| Position | Business Development Consultant - Microsoft Axapta Location: Nairobi | |
| Job Code | KN10TCBDC | |
| Responsibility | • Should be able to understand the market requirements and respond with appropriate solution
• Should have the ability to build capacity to colleagues and clients
• Should have strong understanding in SOA architecture, Web services
• Must have functional knowledge of AX financials, Supply Chain, Manufacturing, Warehousing | |
| Requirement | • AX Certified Professionals will be preferred
• Exposure to Financial Management will be an added advantage
• Candidates with Bachelor’s degree in IT/Finance/CPA or equivalent areas will be preferred
• Must have good communication, analytical and problem solving skills | |
| Experience | 2 - 5 Years | |
| Desired skills | AX Certified | |
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