Human Resources Manager

Human Resources Manager
Reports to: Deputy Director for Administration
Division: Administration
Location: Nairobi, Kenya
Grade: 13 (N)
Starting Salary: KES 182,477 – 228,096 per month
Status: Exempt
CWS Africa
The mission statement of Church World Service is to work with partners to eradicate hunger and poverty and to promote peace and justice around the world. CWS Africa provides services to sub-Saharan Africa to fulfill its mission.

The Resettlement Support Center (RSC) Africa is a division of CWS Africa and operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration. RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases.

Benefits
CWS Africa offers a total compensation package. The total compensation package includes life insurance, comprehensive health insurance, dental coverage, vision coverage; CWS Africa offers 10% retirement contribution with a 5% employee match, 22 vacation days a year, 30 sick days per year at full pay and 15 days sick a year at half pay, compassionate leave, and an Employee Assistance Program (EAP).
EEOC
Church World Service does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, or veteran status in employment or the provision of services.
Due to the volume of applications that we receive, only those individuals shortlisted will be contacted.
To Apply:
Please click the below link to apply directly online to this position.
http://rscafrica.applicantstack.com/x/detail/a2d9enfg9fkh

This position is open to national applicants.
Please note CWS Africa does not accept resumes for positions that are not posted. All applicants are required to submit their resume using the on-line applicant tracking system.
Eligibility List
The eligibility list established as a result of this job posting will be used for a minimum of six months or until the list is exhausted. This list will be used to fill any current and immediate future vacancies. Individuals who are interested in this position should submit their application materials now.
Communication
Please note CWS Africa uses e-mail for all recruitment contacts. Please be sure to check your e-mail regularly.
Application Materials
Your application materials should clearly indicate how you meet the requirements of the position. Be sure your resume is in an easy to read format. Dates of employment on your resume should be in mm/yy format.
Eligibility List
The eligibility list established as a result of this job posting will be used for a minimum of six months or until the list is exhausted. This list will be used to fill any current and immediate future vacancies. Individuals who are interested in this position should submit their application materials now.
Communication
Please note CWS Africa uses e-mail for all recruitment contacts. Please be sure to check your e-mail regularly.
Application Materials
Your application materials should clearly indicate how you meet the requirements of the position. Be sure your resume is in an easy to read format. Dates of employment on your resume should be in mm/yy format.
Primary Purpose

The Human Resources Manager will have primary responsibility for assisting in development, coordination, and implementation of personnel policies and procedures for Church World Service Africa programs. This includes recruitment, compliance, employee relations, benefits administration and training and development. This position works closely with staff in CWS Corporate Center. This position also serves on the CWS Africa leadership team.

Supervision

This position supervises the Human Resources staff.

This position reports directly to the Deputy Director for Administration and works closely with the RSC Africa Director and Regional Representative.

Essential Duties

1.Policy and Management

• Plans, coordinates and directs day to day Human Resources activities and personnel administration for CWS Africa.
• In coordination with the CWS Global HR, ensures that HR policies and practices are in compliance with applicable laws and regulations for the locations where CWS Africa operates in.
• Works with CWS Corporate Center and CWS Africa supervisors to develop best practices in human resource management and to ensure implementation in a fair, consistent and transparent manner.
• Reviews and updates the local SOPs and all other human resource policies as appropriate.
• Provides supervision, support and guidance to the CWS Africa human resources staff.
• Develops a recruitment strategy for staff; coordinates interviews and hiring processes; and ensures that newly hired staff members complete all necessary HR paperwork.
• Manages time and attendance monitoring and oversees the use of HR software.
• Conducts research and provides recommendations to CWS Africa senior management on HR policy practices and developing staffing needs.
• Oversees the management of the employee benefits program.

2.Staff Performance Evaluation and Training

• Develops and implements the CWS Africa staff performance evaluation process, including developing the capacity of supervisory staff to implement effective performance monitoring.
• Assesses CWS Africa staff training needs, develops annual training plans and conducts staff training activities.
• Develops training materials and makes these accessible to CWS Africa staff members, including through use of information technology.
• In coordination with the CWS Africa Staff Security Coordinator and supervisors, ensures that CWS Africa staff members receive relevant safety and security training.

3.Staff Care

• Oversees new staff member welcome and orientation.
• Ensures that staff members understand and have access to benefits under their health insurance plans.
• Identifies smart practices on staff care within the international NGO community, and integrates into CWS Africa’s approach.
• Ensures that the HR unit is accessible and responsive to staff enquiries.
• Ensures a harassment-free work environment, including through the fair and transparent application of CWS Africa sexual harassment policies.
• Assists in the administration of employee recognition programs and help plan staff events.

Qualifications

Education:

Master’s Degree in business, human resources management, or a related field required or a Bachelor’s Degree with eight years equivalent work experience.

Experience:

Four years human resources experience required.

Supervisory experience required.

Demonstrated experience with staff training and development required.

Previous work experience with an overseas NGO preferred.

Knowledge/Skills:

• Thorough knowledge and comprehensive understanding of U.S. and Kenya Labor Law and retirement benefits rules and regulations preferred;
• Demonstrated knowledge of performance management systems and performance evaluation.
• Exceptional interpersonal communication skills;
• Strong organizational and time management skills; and
• Computer literacy, with a strong emphasis on Microsoft Excel and Outlook.

Abilities:

The Human Resources Manager must have the ability to:

• communicate detailed and/or technical information clearly, in writing and orally;
• manage confidential information;
• work as part of team in a multi-cultural environment;
• supervise staff to ensure policies and procedures are implemented and executed in accordance with guidelines and standard operating procedures;
• exercise good judgement and seek guidance as appropriate when confronted with unanticipated problems;
• travel in sub-Saharan Africa on short notice and often under sometimes difficult conditions to meet demands of a dynamic program;
• follow instructions with a positive and receptive attitude;
• deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
• conduct oneself in a professional and courteous manner to represent the best interests of CWS Africa;
• maintain a high performance standard with attention to detail;
• carry out all of the duties of the position efficiently and effectively with minimal supervision;
• work independently and contribute to overall operations of CWS Africa;
• take initiative in the development and completion of projects within the specified timeframe;
• maintain strict confidentiality with CWS Africa administrative and operational information;
• manage a large and diverse workload under pressure with competing priorities;
• work well as a team in a multi-cultural environment while maintaining a high level of motivation;
• effectively manage CWS Africa’s resources; and
• actively participate in the successful implementation of the U.S. Refugee Admissions Program (USRAP).

Working Conditions

Physical:This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying medium loads.

Environmental:Incumbents in this position may be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious disease, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces. This position is primarily in an office environment and may travel based on operational needs.

The US Embassy rates Kenya as both HIGH in crime and HIGH in terrorism. Incumbents should fully understand the insecurities present within Kenya and the region.

Special Requirements:

A background check which includes references and criminal check is required before the start of employment. Must be legally eligible to work in Kenya. Employee may be entrusted with the receipt, custody and payment of money.

Licensing/Certification:Professional human resources certifications preferred.

Competencies

Communication

Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.

Relationships

Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.

Job Knowledge

Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.

Teamwork

Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.

Problem Solving

Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.

Operational Leadership

Successfully lead a group to achieve operational goals. Examples of skills and behaviors include priority setting; timely decision making; planning and organizing; delegation; and managing and measuring work.

Building and Leading Effective Teams

Earn the respect of team members, create strong morale and spirit on the team and utilize the unique skills of all team members. Examples of skills and behaviors include managing diverse relationships; flexibility; being open and receptive; running effective team meetings; and exhibiting integrity and trustworthiness.

Strategic Leadership

Accurately anticipate future consequences and trends and translate them into the fulfillment of workable strategies and plans. Examples of skills and behaviors include problem solving; dealing with ambiguity, creativity; innovation management and business acumen.

HOW TO APPLY:

To Apply:
Please click the below link to apply directly online to this position.
http://rscafrica.applicantstack.com/x/detail/a2d9enfg9fkh
This position is open to national applicants.

Please note CWS Africa does not accept resumes for positions that are not posted. All applicants are required to submit their resume using the on-line applicant tracking system.