Vacancy: Customer Service Executives
Location: Nairobi (Industrial Area)
Company: Kencall – Call Centre / BPO
Requirements
Excellent command of the English language
Must demonstrate a positive attitude and professional demeanor
Requires strong communication skills, decision making and interpersonal skill
Detail-oriented and can multi-task
Has integrity – honest and ethical
Flexible, polite & accommodating
At least 1 year experience in call centre
Must have outbound call experience
Diploma or Degree in a related field – public relations or mass communications will be an added advantage
Key Competencies and Attributes
Good computer literacy skills
Friendly & professional telephone manner
Determined, good listener & self-motivated
Team player & Passionate about customer service
Good listening skills
Exceptional customer service skills
If you possess the above skills send your CV tohr@kencall.com before 22nd June 2015.
Important: Be sure to include the following reference subject line to your e-mail for consideration.
Ref: KCWORLD/Y15/JUNE/CSR
Details of your current/expected salary should be provided in the body of application letter.
Only shortlisted candidates will be contacted.
